Product Manager

Description

Product Manager

We are looking for a Product Manager to join our Loans Product Group “Apply” domain

The Loans Product Group at Funding Circle is where we serve our small business customers who are looking for funding typically via a business loan. Our group is divided into Product Engineering teams with ownership over discreet parts of our customer journey and tech stack. This product role is for the “Apply” domain, which owns our customer-facing web application journeys, our self-service offer negotiation experience, and parts of our customer portal.

Who are we?

We’re Funding Circle. We back small businesses to succeed.

At Funding Circle, we believe the world needs small businesses. That’s why we’ve made it our mission to help them get the finance they need to grow.

With more than a decade of expertise under our belt, we’ve built a game-changer of a platform with cutting-edge data and technology that’s reshaping the landscape of SME lending. Say goodbye to lengthy applications and hello to lightning-fast decisions! In just minutes, SMEs across the UK can get a decision, giving them access to competitive funding in a flash.

We know that good business is about good people. So we pride ourselves on providing meaningful, human support as well as fast, hassle free processes to deliver an unbeatable customer experience.

The role

• Own the Product Vision: Define and articulate a clear product vision and strategy for the customer-facing "Apply" user experience, ensuring it aligns with overall business goals and delivers measurable value to customers.

• Translate User Needs into Actionable Backlogs: Act as the voice of the customer, gathering and synthesizing user research, data, and stakeholder feedback to create and prioritize the team's product backlog.

• Lead the Scrum Team: Drive the "Apply" Scrum team's work, providing clear direction and setting priorities to ensure they are focused on the most impactful features and improvements. This includes being aware of both non-functional and tech strategy goals.

• Stakeholder Communication: Serve as the primary point of contact between the "Apply" Scrum team and internal stakeholders, managing expectations and ensuring transparency on product development and progress.

• Champion Product Success: Define and track key performance indicators (KPIs) to measure the success of product features in the Apply domain, using data to inform future iterations and strategic decisions.

• Proactively problem solving, identifying and confidently mitigating any risks, issues or control weaknesses that arise in your day-to-day

What we’re looking for

• A Customer-Obsessed Mindset: You have a genuine passion for understanding user needs and pain points, and you are relentless in advocating for the best possible customer experience.

• A Natural Problem-Solver: You are adept at breaking down complex problems into clear, manageable parts and thrive in an ambiguous, fast-paced environment.

• Strong Communicator and Influencer: You can articulate a product vision to diverse audiences, from engineers to senior stakeholders, and you excel at building consensus without formal authority.

• A Collaborative Team Player: You have experience working with and motivating an autonomous Scrum team, fostering a culture of trust, and celebrating shared successes.

• Data-Driven Decision-Maker: You are comfortable with data and analytics (including using tools like SQL/Python/gen-AI to be autonomous), using quantitative and qualitative insights to inform your product decisions and validate success.

• Nice to have: Product Design background with a keen interest in UX principles, trends and tools

At Funding Circle we are committed to building diverse teams so please apply even if your past experience doesn’t align perfectly with the requirements.

Want to learn more?

• We have a huge impact on the businesses that borrow through our platform, the communities they serve and the overall economy (last year £7.2bn of GDP generated). You can read our full Impact Report here:https://www.fundingcircle.com/uk/impact

• To see what our customers think, visit our Trustpilot page: https://uk.trustpilot.com/review/fundingcircle.com

• And we’re still evolving! Our award-winning multi-product platform is solving more SME finance challenges than ever before. We think big, rally together and meet the needs of SME customers like no other.

Why join us?

At Funding Circle, we celebrate and support the differences that make you, you. We’re proud to be an equal-opportunity workplace and affirmative-action employer. We truly believe that diversity makes us better.

As a flexible-first employer we offer hybrid working at Funding Circle, and we've long believed in a 'best of both' approach to in-office collaboration and non-office days. We expect our teams to be in our London office three times a week, where you can take advantage of our newly refurbished hybrid working space, barista made coffee and subsidised lunches (via JustEat) every day!

We back our Circlers to build their own incredible career, making a difference to small businesses every day. Our Circler proposition is designed to support employees both in and out of work, and it is anchored around four pillars: Health, Wealth, Development & Lifestyle.

A few highlights:

• Flexibility: We provide you with a benefit allowance so that you can tailor your benefit selection to you and your family’s needs.

• Health:Private Medical Insurance, Dental Insurance, Health Cash Plan, Health Assessments (including female fertility health assessments), eyecare vouchers, flu jabs, Wellhub (for discounted flexible gym membership and access to wellbeing apps) access to a free Employee Assistance Programme and free Digital GP for yourself and any children under 16.

• Wealth:Life Assurance, Income Protection, Critical Illness Cover, financial coaching through Octopus Money Coach, a tax-advantaged share scheme, a free mortgage advisor partnership and discounts across numerous retailers through Perks at Work.

• Development: Dedicated annual Learning & Development allowance and full access to internal learning platform.

• Lifestyle:Electric Car Scheme, Cycle to Work scheme, Season Ticket Loans, and more!

And finally, we have award winning parental leave policies supporting parents through enhanced maternity, partner and adoption leave, as well as additional leave for parental bereavement and for fertility treatments.

Ready to make a difference? We’d love to hear from you.