Assistant Club Manager Role

Assistant Club Manager – Club Pilates Fulham (London, UK)

Salary: Competitive

Are you passionate about health, wellness, and helping people transform their lives? Do you thrive in a dynamic, customer-focused environment? Club Pilates Wapping is looking for an energetic and driven Sales Manager to join our growing team.

As the leading Pilates brand worldwide, Club Pilates offers premium group reformer Pilates classes in a supportive and community-driven environment. At our Wapping flagship studio, we’re building a strong team to deliver an exceptional member experience—and we’d love for you to be part of it.

Key Responsibilities:

• Support the Studio Manager in achieving membership sales goals and daily operations.
• Drive studio revenue through proactive lead generation, follow-up, and membership conversions.
• Deliver an exceptional customer experience by welcoming members, answering enquiries, and providing studio tours.
• Assist in planning and executing local marketing and community events to grow brand awareness.
• Ensure high standards of studio presentation, cleanliness, and safety.
• Maintain accurate records in the sales and booking system (training provided).
• Motivate and inspire studio staff to hit performance targets and embody the Club Pilates culture.

Requirements:

• Previous sales experience (fitness, hospitality, or retail sales preferred).
• Strong interpersonal and communication skills, with a customer-first mindset.
• Ability to work in a fast-paced environment, multitask, and stay organized.
• Confident using phone, email, and face-to-face interactions to close sales.
• Flexible schedule, including evenings and weekends as required.
• A passion for fitness, wellness, and helping people achieve their goals