Junior Airtime Administrator (IT)

Junior Airtime Administrator Competitive Salary + Annual Bonus + Private Healthcare + Pension + Progression + Gym Membership + Full Training London Are you looking to build a career in billing, administration, and telecommunications with a growing business where you can develop valuable industry knowledge, receive full training, and become an integral part of a supportive Airtime team? This is a fantastic opportunity for a motivated and detail-oriented individual to join a specialist Airtime department. You will support the billing and provisioning of customer services, working across internal systems and third-party platforms to ensure requests are processed accurately and efficiently. The successful candidate will assist with activations, deactivations, package changes, invoice validation, customer queries, and monthly billing activities. You will work closely with colleagues across the business to ensure services are delivered accurately and customers receive a high standard of support. This role would suit someone with strong numerical skills, excellent attention to detail, and a willingness to learn. Full support will be provided to help you develop an understanding of airtime products, billing processes, and industry systems. The Role: Support monthly airtime billing and provisioning activities Process activations, deactivations and service changes Assist with invoice validation and customer billing queries Monitor and manage assigned Freshdesk tickets through to resolution Carry out regular housekeeping checks and error investigations Liaise with internal departments, customers, and suppliers The Person: Strong numerical and administrative skills Experience in a billing/finance role would be advantageous Good IT skills including Microsoft Excel and Word Strong communication and interpersonal skills Motivated, flexible and eager to learn Reference Number: BBBH277662 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.