Digital Content & App Coordinator
If you love beauty, you’re in the right place.
As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery.
Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.
Job title: Digital Content & App Coordinator
Reports to: Digital Content & Email Marketing Manager
Location : London (Hybrid)
Role Overview
The Digital Content & App Coordinator reports into the Digital Content & Email Marketing Manager, working closely with the rest of the Digital Content Marketing team, Marketing team and wider teams across the business.
The role is responsible for coordinating Space NK’s best-in-class content on spacenk.com and Space NK’s mobile app, alongside general administrative tasks. Key duties include creating content briefs, owning the build of app content and supporting the Digital Content Assistant in the onsite content build process. Directly line managing the Digital Content Assistant, you will also be responsible for nurturing their growth and development.
Key Responsibilities – Digital Content
Coordinating the digital content production process ensuring briefing of all site content is completed on time and to our requirements by all relevant departments
Regular maintenance of the marketing calendar ensuring all launches, promotions and storytelling content are reflected
Conducting performance analysis of homepages, content landing pages, and web push notifications. Responsible for updating and distributing internal digital content reports, while delivering actionable insights for weekly and monthly Trade meetings. Additionally, providing support for email performance reporting
Support the Digital Content Assistant in coordination of user generated social content (UGC) campaigns working to deadlines outlined in critical path – including selecting creators, arranging send outs and managing the publishing of content to site
Coordinate content planning; brainstorming ideas to ensure our content is best in class and driving business goals
Supporting with ad hoc digital content and email marketing tasks.
Keep up to date with industry trends to ensure Space NK are at the forefront of innovation
Key Responsibilities – App
Coordinate the app content calendar including home screen content and push notifications based on key launches and promotions, ensuring plans are adapted based on performance and changing commercial priorities
Brief in-app home screen content and push notifications liaising with Copy & Creative to ensure deadlines are met and content is to a high-standard
Coordinate the production of content through internal sign off, then build and test content thoroughly before scheduling
Set up customer segments to ensure push notifications and app content are targeted to the right customers
Monitor and report on engagement with home screen content and push notifications, sharing and using learnings moving forward
Monitor competitor app activity and share with relevant stakeholders
Qualifications, Knowledge and Experience:
Previous experience in digital content and/or mobile apps is preferred, with experience in both areas considered highly desirable but not essential
Solid understanding of Content Marketing and key Marketing channels
Good analytical and numerical skills
High attention to detail
Excellent time management
A problem-solving approach
Excellent interpersonal skills with an ability to communicate and influence effectively to all levels of the business
The ability to prioritise, use initiative and perform under pressure
A proactive and flexible approach
To note, shortlisted candidates will be invited to a Marketing Recruitment Day at our Head Office in central London on Thursday 17th September as part of the interview process
Please note that only successful candidates will be contacted.
All applicants must have the right to live and work in the UK.
If you want to find out more about us, what it is like to work for us, all about our benefits, and our pledges on Diversity, Inclusion and Belonging, please visit our website.
Space NK are an equal opportunities employer.
How We Will Use Your Information
We will use the information you provide to us with your job application to help us process your application for the specific job you have applied for. If you apply speculatively, we will process your application for the job/relevant business area that you detail within your email.
Please note that our current system does not use an automated filtering system.
All applications made via the website, through a third-party website or in-store will be kept on file for a period of 12 months.
This information will be retained and used to assess your suitability to similar positions that may arise in the future, or if the initial vacancy becomes live again during the 12-month period. If you would prefer us to not hold your information on file/ you wish to be ‘forgotten’ if you are not offered a position with Space NK, please email your ‘right to be forgotten’ to our recruitment email address with RIGHT TO BE FORGOTTEN as the title of the email. We will always inform you when we have deleted your application details, otherwise we will treat your application as consent to us holding this information.
Recommended Jobs
School Administrator - Richmond
We are seeking a professional, organised, and proactive School Administrator to join a busy and friendly school office in Richmond, starting as soon as possible. This is an excellent opportunity for …
Year 6 Teacher - Independent School in Kingston
An Outstanding independent school in Kingston is seeking a confident and experienced Year 6 Teacher for a Full-Time role starting in January 2026 . This role is ideal for someone who thrives …
Recruitment Consultant (PO4)
Job Category : Human Resources Location : Lambeth Civic Centre, London Borough of Lambeth Hours Per Week : 35.00 Start Date : Immediate Start Start Time : 09:00 End Time : 17:30 Salary…
Senior Identity and Access Management (IAM) Engineer
Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology- and data-driven group imple…
School Administrator role - Independent Croydon School
We are working with a high-calibre Independent school in Croydon seeking an organised School Administrator. This is a full-time, permanent role starting in September 2026, acting as a key liaison bet…
Pega Senior system architect (IT)
We are looking for a Pega Senior Certified System Architect with up to 3 years of experience with a decent understanding of the latest Pega features. The role involves: - Developing and implementing …
Banking Job - Mandarin speaking Relationship Manager - Trade Finance - wm
Please follow us on WeChat to see all our Cantonese and Mandarin jobs, interview tips and London news: Your New Job Title: Mandarin speaking Relationship Manager - Trade Finance The Skills…
Social Worker Safeguarding - Barking & Dagenham
Liquid Personnel are currently looking for an experienced Social Worker for the Child Protection team to join our clients in Barking & Dagenham Your benefits as a Social Worker: ~£2,500 welcom…
Data & Analytics Partner
Who We Are VML is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and …