Delivery Coordinator
The Delivery Coordinator exists to support delivery excellence and high levels of customer satisfaction across Tecknuovo’s client engagements. Reporting into the Head of Delivery, the role sits within the Delivery Hub and works closely with Engagement and Delivery teams to ensure information, documentation, and reporting are accurate, current, and reliable. The role is critical to the smooth running of the business, enabling teams to focus on delivering successful outcomes for clients while maintaining strong operational standards. Through close collaboration across hubs, the Delivery Coordinator helps ensure client expectations are met consistently and that delivery activity is well-governed and transparent.
Key responsibilities
Support delivery teams on active engagements to help ensure projects run smoothly and client outcomes are achieved.
Contribute to the preparation and upkeep of statements of work and change requests, ensuring commercial and delivery details are accurately captured.
Assist in producing monthly commercial reports for clients, bringing together data and insights in a clear and timely way.
Maintain client documentation in line with ISO standards, ensuring information is well-organised, controlled, and up to date.
Provide hands-on support to delivery and engagement activity, including preparing for governance calls and helping to manage and resolve risks and issues.
Work collaboratively with internal teams across a diverse, cross-industry client portfolio, keeping customer outcomes at the centre of decision-making and prioritisation.
Who you are and how you’ll make an impact
You are comfortable operating in a varied, fast-moving role where no two days look the same, and you bring a high level of attention to detail to everything you do. Your experience has prepared you to juggle multiple priorities, analyse information, and keep on top of changing demands without losing sight of quality or deadlines. You communicate clearly and confidently, building strong working relationships with colleagues and stakeholders through a proactive, collaborative approach. As a self-starter who enjoys learning, you take initiative, organise your work effectively, and use standard productivity tools to keep information accurate and accessible. Your ability to prioritise, multitask, and manage detail enables delivery teams to operate efficiently and deliver consistently for clients.
A day in the life
On a typical day, you might start by checking in with delivery teams to confirm project information is up to date and to understand any emerging risks or issues. You could spend time updating client documentation, contributing to a statement of work, or pulling together data for a monthly commercial report. Later, you may help prepare materials for a governance call, coordinating inputs from different teams and ensuring everything aligns with agreed standards. Throughout the day, you’ll collaborate with colleagues across Delivery, Engagement, and other hubs, responding to questions, resolving issues, and keeping customer outcomes front of mind as you support the rhythm of live engagements.
Recommended Jobs
Private Client Legal Secretary
Private Client Legal Secretary JS Legal Recruitment is excited to be working with a leading regional Legal 500 law firm with multiple offices across Essex. Due to continued growth, my client i…
School Receptionist - Hounslow
School Receptionist Location: Hounslow, West London Salary: Competitive (Based on experience) Contract Type: Full-Time, Permanent Start Date: ASAP / Immediate The Opportunity Way…
Principal
Principal Consultant London Refractis | Helping organisations deliver lasting value from technology Refractis is a boutique consultancy that helps organisations realise tangible, lasting val…
Admissions & Attendance Officer - Secondary School -...
A well-organised secondary school in Lambeth is seeking a detail-oriented and proactive Admissions & Attendance Officer to join its busy administrative team. This is an excellent opportunity for so…
Band 7- Eating Disorders Psychologist - London
Job Title : Eating Disorders Psychologist Band : 7 Hours : 22.5 hours per week Location : London, Greater London Rate : Competitive, to be discussed upon application An exciting op…
Senior Creative (Social-First)
MHP Group is the integrated communications agency built for the Networked Age – a world that’s increasingly connected, complex, polarised and activist. We lead the way in the application of behavi…
Children's Social Workers and Senior Social Workers (Brief Intervention Service) - Permanent
Liquid Personnel are currently looking for experienced Social Workers and Senior Social Workers to join our client’s Brief Intervention team in South London. Our clients values inspire their Outst…
Forward Deployed Engineer
Our Mission At Ophelos, we believe in a different way to deal with debt. One that puts empathy and understanding front and centre, approaching our customers as individuals — no matter what they’re…
Nurse Prescriber openings
JOB OVERVIEW We are seeking to fill highly motivated and experienced nurse prescribers for our nurse prescriber openings in London. As a nurse prescriber, you will play a key role in providing hig…
History Teacher - Outstanding Mixed Secondary School,...
History Teacher – Outstanding Mixed Secondary School, Kingston (January Start) School Information This Outstanding Ofsted-rated mixed secondary school in Kingston is celebrated for its inclusive…