Relief Security Officer

Role: Corporate Relief Officer

Location: London Zones 1-6

Pay Rate: (Site dependent)

Shift Pattern: Days/Nights must be fully flexible

City Group Security is a forward-thinking privately owned company and a leading provider of professional, integrated bespoke security and facilities management services. They offer clients a flexible and scalable approach to addressing their security and FM requirements across a wide range of sectors, including educational settings and student accommodation, healthcare, charitable organisations, corporate and estate management, warehouse and distribution, social housing, utilities, and shopping centres and retail parks.

Duties: (Site Dependent)

The Corporate Security Officer will perform a range of duties based on the specific site requirements, which may include:

• Patrols:
  • Conducting routine internal and external patrols to ensure safety and security.
• Reception Duties:
  • Managing front desk operations, welcoming visitors, and ensuring proper sign-in/out procedures.
• Control Room Operations:
  • Monitoring and operating CCTV systems and access control mechanisms.
  • Responding to alarms and incidents promptly and appropriately.
• Communication:
  • Answering telephones professionally and responding to emails in a timely manner.
  • Communicating effectively with team members, management, and external parties as required.
• Car Park & Loading Bay Monitoring:
  • Overseeing car parks and loading bays to ensure they are secure and orderly.
• Customer Assistance:
  • Assisting customers, residents, or tenants with inquiries or concerns.
  • Providing a visible security presence to offer reassurance and support.

Essential Experience:

• Smart, Professional and inspire confidence to our clients

• Always exhibit outstanding customer service

• Good communication skills on all levels

• Strong work ethic and proactive mindset to resolve all concerns to expectation

• Security Officers must hold a valid SIA DS licence

• Basic computer skills (word, excel etc)
• Driving Licence and access to own vehicle

Desirable:

• Valid CCTV licence

City Group is committed to equal opportunities. We welcome applications from candidates irrespective of ethnic origin, gender, marital status, religious belief, sexual orientation, disability, or age.