Relief Security Officer

City Group Recruitment
London

Role: Corporate Relief Officer

Location: London Zones 1-6

Pay Rate: (Site dependent)

Shift Pattern: Days/Nights must be fully flexible

City Group Security is a forward-thinking privately owned company and a leading provider of professional, integrated bespoke security and facilities management services. They offer clients a flexible and scalable approach to addressing their security and FM requirements across a wide range of sectors, including educational settings and student accommodation, healthcare, charitable organisations, corporate and estate management, warehouse and distribution, social housing, utilities, and shopping centres and retail parks.

Duties: (Site Dependent)

The Corporate Security Officer will perform a range of duties based on the specific site requirements, which may include:

  • Patrols:

    • Conducting routine internal and external patrols to ensure safety and security.
  • Reception Duties:

    • Managing front desk operations, welcoming visitors, and ensuring proper sign-in/out procedures.
  • Control Room Operations:

    • Monitoring and operating CCTV systems and access control mechanisms.
    • Responding to alarms and incidents promptly and appropriately.
  • Communication:

    • Answering telephones professionally and responding to emails in a timely manner.
    • Communicating effectively with team members, management, and external parties as required.
  • Car Park & Loading Bay Monitoring:

    • Overseeing car parks and loading bays to ensure they are secure and orderly.
  • Customer Assistance:

    • Assisting customers, residents, or tenants with inquiries or concerns.
    • Providing a visible security presence to offer reassurance and support.

Essential Experience:

  • Smart, Professional and inspire confidence to our clients
  • Always exhibit outstanding customer service
  • Good communication skills on all levels
  • Strong work ethic and proactive mindset to resolve all concerns to expectation
  • Security Officers must hold a valid SIA DS licence
  • Basic computer skills (word, excel etc)
  • Driving Licence and access to own vehicle

Desirable:

  • Valid CCTV licence

City Group is committed to equal opportunities. We welcome applications from candidates irrespective of ethnic origin, gender, marital status, religious belief, sexual orientation, disability, or age.

Posted 2026-02-27

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