Family Help Practitioner LBHF624864

Job Details:

Salary range: £43,308 - £47,925 per annum
Work location: Hammersmith & Fulham Civic Campus, 1 Unity Square, Hammersmith, London W6 9JU
Hours per week: 36
Contract type: Temporary up to 6 months
Vetting requirements: Enhanced DBS Check
Closing date: 6 September 2026
Interview date: Week commencing 14 September 2026
Contact details for Informal discussion: Gerne Pieterse, Workforce and Practice Manager via email on [email protected] or [email protected]

About the role

Are you passionate about making a real difference to the lives of children, young people and families? Do you believe that early intervention, strong relationships and community-based support can transform outcomes for families?

We are looking for dedicated and skilled Family Support Practitioners to join our Early Help service and play a key role within our Family Hubs. This is an exciting opportunity to work alongside families, Family Hub Navigators, schools, health professionals, social care colleagues and community organisations to provide integrated support that helps families thrive.

About the Role
As a Family Support Practitioner , you will work directly with children, young people and families who are experiencing challenges that may impact their wellbeing, relationships and future outcomes. You will hold a caseload and provide targeted, strengths-based interventions that help families build resilience, achieve positive change and access the right support at the right time.

Working closely with our Family Hub Navigators, you will form part of a seamless pathway of support. While Navigators provide information, advice, guidance and access to services through Family Hubs, Family Support Practitioners deliver more intensive, targeted family support where additional intervention is required. Together, you will ensure families receive coordinated support that prevents issues from escalating and reduces the need for specialist services.

Support may take place in family homes, Family Hubs, children's centres, schools and community settings, enabling you to build meaningful relationships and respond flexibly to family needs.

What You'll Do
You will:

• Provide direct support to children, young people and families facing a range of challenges including financial hardship, housing difficulties, parental mental health, SEND, domestic abuse, family breakdown and education concerns.
• Complete assessments, develop outcome-focused support plans and monitor progress with families.
• Work collaboratively with Family Hub Navigators and partner agencies to ensure families can access universal, targeted and specialist support services.
• Champion the voice of children and families, ensuring their views shape planning and decision-making.
• Contribute to multi-agency working, including Team Around the Child, Early Help and other partnership meetings.
• Deliver support that is family-centred, strengths-based and focused on sustainable outcomes.
• Maintain accurate records and evidence impact through excellent case management and reporting.

About Family Hubs
Family Hubs are welcoming, inclusive community spaces where families can access information, advice and support from pregnancy through childhood and adolescence. They bring together services across health, education, SEND, social care and the voluntary sector to create a "one-stop-shop" approach for families.

As a Family Support Practitioner, you will be a vital part of this model, helping families move smoothly between universal services and targeted support, ensuring no family has to navigate challenges alone.

About You
We are looking for someone who:

• Has experience of working with children, young people and families in an early help, education, health, social care or related setting.
• Is committed to relationship-based and strengths-focused practice
• Has excellent communication, organisational and partnership-working skills.
• Can manage a varied caseload and work effectively within a multi-agency environment.
• Understands safeguarding responsibilities and is committed to achieving positive outcomes for children and families.
• Is passionate about reducing inequalities and supporting families to achieve their full potential.

What we offer:

We appreciate and value our employees and recognise the importance of a motivated and supported workforce who have a good work life balance. We will support your development through a variety of opportunities across the council which include:

• High quality regular reflective supervision
• Clinical family therapist allocated to each service
• Hybrid working and flexible working options

Please see the for more information

Our People Values:

How we act defines who we are. At the heart of our organisation is a common approach to defining ‘who we are’. We are looking for people who can build this into everything they do.

We are fair
We treat everyone with compassion, dignity and fairness. We value the views and opinion of others, and promote benefits and opportunities for all.

We are caring
We care about our borough and doing things well. We focus on standards and continuous improvement; learning from our mistakes and celebrating success.

We are collaborators
We work together for a better society. We work with our residents, businesses, schools, third sector and others for better outcomes for everyone.

We are driven
We will only settle for the very best. We seek to continually improve and put our residents, customers and businesses at the heart of everything we do.

Our commitment to you:

At H&F you will have access to a comprehensive total reward package as well as joining a flexible working employer and as such all staff can request flexible working Click HERE to find out more.

We believe an inclusive workplace is about the visibility and representation of our local diverse community - it is about open and transparent decision making co-produced with staff and residents.

It is about respect for diversity and a shared identity that seeks to encourage fair and transparent recruitment, retention, and career progression. We take a proactive approach to equity, diversity, and inclusion so that it is part of the fabric of the Council with a shared understanding of the role all colleagues play in realising the inclusivity of the workplace. At H&F, our workplace ensures that everybody has equitable access to opportunities.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equitable access to jobs. No applicant or employee will receive less favourable treatment because of their age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies.

We are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

To explore more about the work we do towards being an inclusive employer and our commitments to achieve this please click HERE .

Asking for Adjustments

We are committed to removing barriers in the workplace and this includes adjustments throughout the recruitment process.

If you would like to discuss any adjustments or request the application form in a different format, please contact us at [email protected] or by post to The Town Hall, King Street, Hammersmith W6 9JU

Hammersmith & Fulham Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.


Corporate Equalities Employment Policy: In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies.


We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.