Senior Venue AV Account Manager

MB857: Senior Venue AV Account Manager
Location: Hammersmith
Salary: £42,500 – £47,500 + Bonuses (circa £7,000pa)
Working Hours: Monday to Friday (with occasional weekends)
Additional Company Benefits: Private medical insurance, season ticket loans, free railcard, EV car scheme, training and development, Bike2Work scheme, Company social events, and contributory pension scheme.

Overview:

First Military Recruitment is proudly working in partnership with a fantastic Events Management business who are looking to recruit a Senior Venue AV Account Manager on a permanent basis due to growth.

This is an exciting opportunity to work in a new state of the art facility which opens in March 2026. Moreover, this is an opportunity to lead and manage the AV team in the Centre that is full of the latest large format LED screens and cutting-edge technology.
The venue will open with a large variety of spaces and our client will be providing technical production services to events of all sorts and sizes. These include gala dinners, corporate conferences and sporting events.

Success as a Senior Venue Account Manager requires a blend of leadership skills to direct and manage the AV team together with creativity and technical acumen to ensure that you provide customers with the optimum solution within their budget.
Beyond technical prowess, the essence of this role lies in forging enduring relationships, especially with the venue’s in-house events team. Your ability to foster trust and rapport will be the cornerstone of your success.
As a testament to your contributions, our client offers an enticing salary complemented by an uncapped commission package, recognising and rewarding your dedication to exceeding expectations.

Duties and responsibilities:

• Manage the on-site AV team to optimise resources and coordinate activities with the venue’s sales team.
• Assist the venue’s events team with general AV advice and join client show rounds to discuss and share ideas about technical solutions.
• Provide clients with creative expertise, helping to develop concepts that enhance their events, then produce quotations and proposals for clients via the in-house events
• team.
• Work with the in-house team to ensure that the correct resources are identified and booked for each event.
• Using your well-honed personal skills, you will enhance existing relationships both the venue’s events team and other venue personnel.

Qualifications and experience:

• Current experience working as live events AV Account Manager or Venue AV Manager.
• Demonstrable track record selling AV solutions to event clients.
• Previous experience as an event AV technician is essential. This might be with a venue as an employee of an events AV company or as a freelance events AV technician.
• Naturally pro-active instincts, with a hunger for sales.
• A good understanding of corporate events.
• Outstanding organisational skills and the ability to prioritise.
• First class interpersonal skills – especially with regard to meeting management and written communications.
• Experience and familiarity with a CRM (would be helpful).
• Very good IT skills including competence with Microsoft Office (Word, Excel and PowerPoint).

MB857: Senior Venue AV Account Manager
Location: Hammersmith
Salary: £42,500 – £47,500 + Bonuses (circa £7,000pa)
Working Hours: Monday to Friday (with occasional weekends)
Additional Company Benefits: Private medical insurance, season ticket loans, free railcard, EV car scheme, training and development, Bike2Work scheme, Company social events, and contributory pension scheme.