Business Development Account Manger, Academics

About Euromonitor

Euromonitor International leads the world in data analytics and research into markets, industries, economies and consumers. We provide truly global insight and data on thousands of products and services; we are the first destination for organisations seeking growth. With our guidance, our clients can make bold, strategic decisions with confidence.

Overview of the role

We are currently hiring for a Business Development Account Manager to join our Academic Sales team in London.

With over 1000 academic institutions currently subscribing to Passport globally, the Business Development Account Manager plays a critical role ensuring timely renewals across their territory and identifying additional revenue streams from an existing account base and prospective clients. The Business Development Account Manager is given the freedom to manage their own territory and is responsible for the complete sales cycle from initial contact, product demonstration, negotiation, to closing deals and onboarding and supporting each client.

The key to this role is to be a brand ambassador for the region by proactively reaching out and engaging a wide array of individuals such as librarians, professors, students and researchers across public libraries, universities as well as independently funded research groups to ensure that Passport is a ‘must have’ resource for existing and potential subscribers.

We pride ourselves on being proactive and willing to engage with our customers on the phone, via video call and hopefully soon in person again. There are a variety of different projects, courses, and assignments where Euromonitor’s information gets used for, so no two days are the same in this role.

Key responsibilities

• Develop strong client relationships
• Provide research support to clients as required
• Be responsible for the complete sales cycle
• Collaborate and share knowledge with colleagues around the world
• Evaluate and promote Passport usage within each institution
• Train users face-to-face or via online demos to assist with lecturing and course teaching
• Manage contract renewal and upsell negotiations
• Identify new revenue opportunities through growing the client base and by better understanding existing clients’ organisation, strategy, and priorities
• Achieve individual renewal and upsell targets

Skills / Proficiencies required

• You will be a highly self-motivated professional with a proven track record managing client relationships and delivering incremental revenue
• Experience selling into or working within the public sector is desirable, with academia sales a real plus
• Networking and communication skills to uncover new opportunities and deepen client relationships
• Tenacity, drive, commercial awareness, and persuasiveness to close deals
• Target oriented – ability to meet monthly and annual sales targets
• Ability to manage workload across all clients, balancing proactive commercial activities with reactive client support (keeping the latter to a minimum by leveraging technical support and industry teams)
• Excellent communication and presentation skills

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