Technical Lead
A global fashion retailer is seeking a technical delivery lead to support and operate a large-scale ecommerce platform. This role owns day-to-day platform operations, service delivery, and continuous improvement across the ecommerce ecosystem. The role is hands-on and balances operational stability, incident ownership, stakeholder management, and delivery of platform enhancements. Responsibilities include managing front-end and back-end operations, product maintenance, releases, updates, monitoring, alerting, and peak trading readiness; ensuring stable performance across customer experience, order fulfilment, payments, and digital marketing; improving incident management, escalation processes, and knowledge management; coordinating global support teams; and working closely with UX, design, merchandising, logistics, technology teams, and external partners. The role also supports requirements definition, documentation, and delivery tracking using Jira and Confluence, coordinates enhancements from discovery through testing and UAT, and drives service improvement initiatives and ROI analysis. The ideal candidate brings 5+ years’ experience in ecommerce or retail digital platforms and technical service delivery, strong Agile and stakeholder management experience, the ability to work with development teams and third-party vendors, SQL-based data analysis skills, experience producing system documentation, working knowledge of HTML, AWS, and microservices, familiarity with CRM, CMS, analytics, and optimisation tools, strong communication skills, and a continuous improvement mindset.
Recommended Jobs
Fitness Coach
Westfield Health Group is home to Westfield Health, High Five Health Promotion and UK Health and Wellbeing, proudly providing holistic health and wellbeing services, and active spaces, to clients acr…
Financial Controller
Financial Controller | £70,000 - £80,000 | London - Mayfair For one of the worlds most prestigious luxury jewellers based in the heart of Mayfair, we are recruiting their new Accounting Manager (F…
Head Host (Full time) OTE 18 pounds plus per hour
Who are we? London Bridge Rooftop is a 240-capacity outdoor bar across from the Shard with top-notch views of London, cocktails, pints and amazing food! We love our customers and like to make them …
Business Studies Teacher - Boys’ School, Sutton
Start Date: January 2026 Contract: Full-time | Permanent Salary: Paid to Scale A high-achieving boys’ school in Sutton is seeking a skilled Business Studies Teacher to join their expan…
SQL Server Database Developer
At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential an…
1:1 Teaching Assistant - Lambeth
A well-resourced primary school in Lambeth is looking for a 1:1 Teaching Assistant to support pupils with additional needs from January 2026. This is an excellent opportunity to deliver focused, indi…
Franchise Manager
Role overview As the Franchise Manager you will be required, through a strategic and hands on approach, to manage the sales environment, the people and the process to maximise the profit opportunity …
School Receptionist - Islington | Outstanding Secondary...
Borough: Islington (Inner London) Status: Outstanding Ofsted Secondary School Contract Type: Permanent, Full-Time Salary Range: £26,000 – £30,000 (Based on experience) The Opportunity …
Clinical Data Management Manager
Job Description At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessl…
Art Director (Midweight)
Job Title: Art Director (Midweight) Department: Dazed Studio Reporting to: Executive Creative Director About Us We don’t just reflect culture, we create it. Dazed Media is the worl…