Navigation Co-ordinator

We have an exciting opportunity within our Continuity and Navigation team at Hearst Networks EMEA in our London office! Responsible for the strategic planning and technical execution of all on air graphics and voiceovers, we are looking for a driven self-starter eager to shape the viewer experience across our channels.

As a Navigation Co-ordinator, you'll play a critical role in strategising and planning On-Air graphic elements that guide our audiences through a diverse range of programming. Your primary focus will be on developing and technically executing graphic plans that not only align with our brand's vision but also enhance viewer engagement and drive retention across our UK and International channels.

You'll be responsible for the creative and strategic execution of voiceover scripts, including managing talent recordings, directing voiceovers when needed, and overseeing script development to ensure all continuity elements seamlessly reflect our brand's identity.

As well as having a strategic and creative flair and a passion for all things TV, it’s equally important that you enjoy working with systems, troubleshooting, and optimising processes for operational efficiency. A keen interest in data, technical workflows, and problem-solving is required as you will be responsible for both the Continuity and Navigation strategies, as well as the technical execution of graphics and voiceovers, ensuring they go to air as planned.

We do not expect applicants to have direct previous experience, but we are looking for transferable skills such as strong teamwork and time management. Skills such as these will help you to thrive in this role as you will work closely within your small team, as well as with the On-Air and Media Planning teams, to juggle all areas across Continuity and Navigation. We move at a quick pace to support all our channels and programmes, but you will be supported by the Senior Navigation Executive and Head of Navigation Strategy.

This is a permanent position. This role will be hybrid based in the London office Tuesday-Thursday, working on exciting, award-winning brands like Sky HISTORY and Crime+Investigation.

Key Responsibilities:

• On-Air Strategy: Implement agreed on-air navigation and continuity approach, ensuring all output follows brand guidelines across platforms, and flagging performance observations or issues back to the senior team.

• Graphic Planning: Plan and deliver the weekly UK on-air graphics schedules for two UK channels to Sky Playout, and coordinate monthly international graphics deliveries to our playout houses, ensuring correct placement and timing.

• Produce, Direct & Voiceover Planning: Work with talent to refine continuity voiceover scripts across multiple channels, assisting with voiceover direction while coordinating the end-to-end VO workflow - including talent bookings, script grid creation and checks - and delivering weekly audio files to Sky Playout.

• Performance Analysis and Adaptation: Interpret performance results and implement changes.

• Quality Assurance: Ensure all voiceover links and amendments are accurately recorded in the audio and scheduling system and verify all scheduled continuity announcements before transmission.

• Innovation and Trends: Stay ahead of industry trends and technological advancements in On-Air Navigation, continuously proposing and integrating innovative ideas to keep the brand’s visual presentation fresh and engaging.

• Intern Support: Provide support for the On-Air Interns working in Continuity & Navigation.

• Problem-Solving: Quickly identify and address incidents with a professional approach, ensuring timely resolutions.

• Collaborative Projects: Work closely with peers in the On-Air Planning department on broader business projects, such as, channel launches, and special programming stunts.

• Operational Expertise: Develop a practical understanding of transmission playouts and manage projects aimed at improving continuity and navigation, including in-programme graphics, full-screen graphics and branded channel logos.

• Cross-Departmental Liaison: Handle day-to-day queries and ensuring smooth communication.

• Leadership Support: Provide full coverage and support in the absence of the Senior Navigation Executive and interns.

• Stakeholder Engagement: Increase your knowledge and understanding of key stakeholder teams such as Playout, Media Planning, Programme Planning, Creative, Compliance and Production.

• AI Tools & Ways of Working: Embrace and use approved AI tools to support day-to-day navigation tasks - e.g., drafting and checking scripts, improving documentation, and speeding up admin - while maintaining accuracy, confidentiality, and escalating any issues or risks.

To be successful in this role, we are looking for someone who can demonstrate the following key competencies:

• Supporting and co-operating

• Analysing and interpreting

• Organising and executing

• Adapting and coping

• Enterprising and performing

We are also looking for someone who:

• Works proficiently as a team member on solo tasks and is quick to attend to and resolve any issues that might arise autonomously.

• Can work in a high-volume, deadline-driven environment with a clear ability to manage time, multiple deadlines and workload independently.

• Is detail-oriented and ensures accuracy and efficiency in planning and scheduling.

• Is pro-active and self-motivated with a great team-spirit.

• Can build strong relationships and is keen develop stakeholder management skills.

• Takes ownership of processes and ensures smooth execution.

• Is a problem-solver who can troubleshoot effectively and improve workflows.

Minimum Skills / Knowledge Requirements:

• Good ability to dissect issues to troubleshoot and resolve technical problems or editorial issues related to on-air elements, ensuring a smooth on-air presentation.

• Demonstrates a basic understanding of and interest in the strategic role of continuity in maintaining audience engagement and enhancing the overall viewing experience.

• Demonstrates a basic understanding of and interest in on air navigation elements and their impact on the viewing experience.

• Keen attention to detail & highly organised with positive approaches to learning new software.

• Strong communication skills (verbal, written and presentational) – the ability to explain and present complex information in simple terms.

• Understands the behind-the-scenes mechanics of the TV viewing experience.

Desirable Skills / Knowledge Requirements:

• Good knowledge of industry-standard software and workflows for planning, executing, and monitoring on air elements across multiple channels.

• Experience in workflows related to on air outputs for GFX generation, scriptwriting, voiceover ingest and voice over artist booking and coordination and recording and strategic planning

• Experience in script and voice-over direction

• Knowledge of broadcasting standards

About Us

At Hearst Networks EMEA, we share stories that matter, inspiring and exciting our audiences with hit US franchises (The Curse of Oak Island, Pawn Stars), must-see docudramas (Royal Kill List and Colosseum), and original commissions (Sex: A Bonkers History with Amanda Holden, Royal Autopsy, Cops Gone Bad with Will Mellor). Over the past few years, we’ve championed our own original programming and relished in the successes of recent series’ such as The Unbelievable with Dan Aykroyd, Great Escapes with Morgan Freeman, The Prison Confessions of Gypsy Rose Blanchard and Royal Mob.

We welcome talented candidates with infectious enthusiasm and creativity, who love what they do, and are ready to learn, develop and thrive. Here you’ll find a community of innovative, collaborative and inspiring people who aren’t afraid to embrace responsibility and try new things together, as a team.

We are a certified Great Place to Work® with a motivated and supportive culture that believes in working to live, not just living to work. Every employee has a voice and is encouraged to be themselves and be ambitious. With offices in Rome, Madrid, London, Warsaw, Munich and Johannesburg, we are a truly international organisation that celebrates difference and diversity.

As an inclusive employer, we value the diversity of our teams and want our workforce to reflect our wider society. We encourage and welcome applications from people from under-represented backgrounds and are keen to make sure we are inclusive and accessible to all. We will ask you if you require any adjustments or assistance for meetings and communications if you are invited to interview with us.

Hearst Networks EMEA Values

Curiosity is what drives us to question, explore, and innovate. We approach challenges with an open mind, ready to grow and evolve as the world changes around us. When we stay curious, we keep learning, discovering fresh opportunities, and pushing the boundaries of what’s possible.

Courage is showing up as your true self, with confidence and heart, even when the road ahead feels uncertain. It’s about owning our choices, stepping beyond our comfort zone, and creating new paths and opportunities to explore for both our company and yourself.

Care is part of everything we do - how we treat each other, approach our work, connect with our partners and the world. It’s about creating a culture where everyone feels included, respected, and truly supported. By acting with care, we nurture trust within our teams, building meaningful relationships throughout our company.