Maitre'D - Members Dining | AELTC Wimbledon

Job Details

Maitre'D - Members Dining - AELTC Wimbledon, London | Full-Time / Permanent

Up to £41,000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.

We're looking for an experienced Maitre'D with a love of delivering high-end guest experiences to join the passionate hospitality team at The All-England Lawn Tennis Club (AELTC) Wimbledon. AELTC is one of the world’s most iconic sporting locations serving as a private Members Club during 50 weeks of the year and then, for two weeks, hosting The Championships - the world’s premier grass court tennis tournament.

As the Maitre’D, you'll play a pivotal role in ensuring that guests enjoy flawless dining experiences from overseeing restaurant operations and managing reservations, to working closely with our culinary team, and leading our service team to deliver unparalleled hospitality within a world class sporting environment!

We are Levy

We are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet.

Trusted by some of the world's most iconic stadiums, entertainment venues, and major events - from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and ExCeL London, we bring experiences to life with passion and precision.

Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities.

We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations.

Maitre'D - The Role

• Setting the standard for exceptional hospitality, ensuring each member and guest receives personalised attention and impeccable service
• Leading, supporting, and empowering the waiting team including training and guidance
• Cultivating strong relationships with members, anticipating their needs and addressing any concerns or special requests with professionalism and efficiency
• Efficiently managing reservations, orchestrating seating arrangements and accommodating member requests seamlessly using reservation management software
• Overseeing restaurant floor operations during service hours, ensuring smooth service flow, timely seating, and swift resolution of any issues that may arise
• Liaising with kitchen staff to facilitate the timely preparation and delivery of food orders, communicating guest preferences and any menu adjustments effectively
• Handling administrative tasks efficiently, including staff scheduling, inventory management, and financial reconciliation, ensuring accuracy and compliance at all times

What we're looking for

• Proven experience in a similar role within a high-end restaurant or private members club
• Exceptional leadership abilities with a talent for motivating and inspiring a team
• Outstanding interpersonal and communication skills, with a focus on building rapport with members and thier guests
• Proficiency in reservation management software and basic computer literacy
• Extensive knowledge of food and beverage, including expertise in wine pairing
• Meticulous attention to detail and a dedication to delivering flawless service
• Ability to thrive in a fast-paced environment and remain composed under pressure
• Flexibility to work evenings, weekends, and holidays as needed

What you'll get in return

• Competitive salary full company benefits
• 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme
• Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments)
• Mental health support: 24/7 Employee Assistance Programme
• Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days? additional leave after returning from maternity leave, day off for your baby?s first birthday, enhanced family leave
• Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships
• Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products
• Development opportunities: Professional subscriptions, ongoing training and structured career pathways
• Meals on duty included

Why Join Us?

Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality.

We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence.

We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.

Together, we create unforgettable experiences, and shape the future of hospitality.