Operations Assistant (Events)

Easyfairs UK & Global is a rapidly growing exhibition and events business having recently made a number of acquisitions and with many global launches in the pipeline. We are a dynamic and exciting team to join, with great opportunities for driven, energetic and passionate individuals!

There is an opportunity to join our operations team, looking after the logistics of pre planning and delivering a variety of exhibitions and events. We are looking for an Operations Assistant for our Twickenham office, who is keen to learn within a fast-paced environment. You will be working within the Operations Team across a number of Easyfairs exhibitions, based in the UK and overseas, managing Exhibitor orders and assisting with Exhibitor queries.

This role requires you to work from our Twickenham office 3 days a week, with the opportunity to work from home 2 days a week after you have completed your initial training period.

Skills, experience and attributes required are:

• Ideally 3 - 6 months’ work experience in the events sector or in a similar customer facing role

• High standards of communication via email and over the phone

• Excellent organisation and time-management skills

• Impeccable customer service and problem-solving skills

• Ability to hit deadlines and work under pressure

• Competence in Microsoft Office products including ability to use Excel

• Attention to detail and accuracy

Responsibilities will also include:

• Coordinate and manage exhibitor stand orders, assisting exhibitors with their pre-show orders to achieve revenue targets

• Point of contact for exhibitors & their stand and show queries

• Liaising with exhibitors to ensure all receive the highest level of customer service pre-show, onsite and post-show.

• Support / management of exhibitor manuals

• Regular floorplan and exhibitor list audits

• Administrative support & form collation

• Supporting the operations team pre show and onsite during the show seasons. Predominantly UK based with potential for onsite working at overseas shows.

Who are we?

Easyfairs is a pan-European event company. We organise and host more than 200 events in 14 countries (Algeria, Belgium, Denmark, Finland, France, Germany, Italy, the Netherlands, Norway, Portugal, Spain, Sweden, Switzerland and the United Kingdom) and we manage eight venues in Belgium, the Netherlands and Sweden. Our passion is to bring business communities and communities of interest together. We strive to “easify” the life of our customers and increase the return on their investment of time and money through all-in formulas, advanced technology and a customer-centric approach. The Easyfairs Group employs over 800 highly committed talents. Our commitment to excellence has been recognised several times. We were named Belgium’s “Entrepreneur of the Year®” in 2018 and Deloitte has named us a “Best Managed Company” seven years running (2019-25). The company is ranked 11th in the list of the world’s leading exhibition companies. We are also a proud "Sunday Times Best Place to Work 2025"!

Benefits:

🎂 Birthday day off 🏡 Flexible working as well as hybrid working 👶 Enhanced family pay (maternity & paternity)🚲 Cycle to work scheme 🚂 Interest free travel loans 📚 Free online academy to focus on professional development and upskilling 🧠 Specialist external performance coach services available to all employees 🤝 Employee assistance programme 👩‍⚕️ 24/7 access to our virtual GP service 🏆 Long service awards 💰 Pension as well as offering salary sacrifice 👪 Life cover 🔒 Group income protection 🎉 Regular company socials organised throughout the year

We understand that applicants can be put off applying for a job if they feel they don't fit all of the requirements. If you're excited about working for us and have most of the skills/ experience we're looking for, please go ahead and apply! Here at Easyfairs, we are passionate about the power of fostering a diverse, equitable and inclusive environment for our team to thrive in. We are proud to be an Equal Opportunity Employer.