General Manager

Situated in the charming neighbourhood of Marylebone, Boxcar Bread & Wine is an all-day neighbourhood spot bringing together exceptional coffee, freshly baked pastries, quality food and wine, and a genuine sense of community. From early-morning takeaway trade to relaxed table service and soon a new evening wine bar offer, Boxcar is a place where quality, craft, and hospitality meet.

We’re looking for an experienced and well-rounded General Manager to lead the team and drive the next phase of our growth. This is a hands-on role for someone who loves being in the thick of service, balancing the buzz of busy mornings with the warmth of evening hospitality.

What you’ll be doing

• Lead day-to-day operations across both takeaway and dine-in service, ensuring consistency, pace, and genuine hospitality at every touchpoint.
• Actively lead from the floor, setting the tone, coaching your team, and being a visible, positive presence in service.
• Launch and establish our new evening offer, light plates, wine bar atmosphere, and exceptional guest experience.
• Build and motivate a strong team through clear delegation, coaching, and daily development.
• Take ownership of site performance, working closely with the MD and CFO on weekly and monthly financials, targets, and business strategy.
• Maintain and develop standards in coffee, food, and drinks, with a real passion for quality hot beverages and great presentation.
• Oversee rotas, cost control, and operational planning to balance service excellence with commercial results.
• Collaborate with group teams across marketing, finance, L&D, and recruitment to keep Boxcar thriving.

What we’re looking for

• A confident, people-focused leader with proven experience running a busy, quality-driven café, restaurant, or all-day venue.
• Strong commercial awareness, comfortable discussing figures, reading P&Ls, and making data-informed decisions.
• A true coach and delegator who develops others while keeping standards high.
• Hands-on, guest-facing, and motivated by the details that make hospitality memorable.
• Excited by the idea of launching and growing a new evening wine bar concept.
• A passion for great coffee, wine, and food, and pride in delivering them beautifully every day.

What you’ll enjoy

• Group dining discounts across our venues
• Staff meals & refreshments to keep you energised
• Early access to earned wages via Stream
• An extra day’s holiday for every year of service (up to 5 years)
• The best of both worlds; Independent hospitality with the backing of a skilled central team across marketing, sales & events, L&D, facilities, IT, and culinary leadership, giving you the support to focus on what you do best: leading your people and growing your business

This is a genuine owner-operator role within an independent hospitality group, ideal for someone ready to make a meaningful impact, lead a talented team, and take Boxcar Bread & Wine into its next chapter. If you’re passionate about great service, quality products, and creating an atmosphere guests love, we’d love to hear from you.