Group Revenue Assistant

Job Details

Group Revenue Assistant

London 40 hours a week - Competitive Salary + Benefits

£29,000 + Benefits

About Imperial London Hotels

Imperial London Family of Hotels may not be the most immediately recognisable hotel brand, and yet it has a celebrated history as the owner of numerous hotels in Bloomsbury, London, for over 185 years. Throughout this time, it has remained an independent and private business, and is currently under the Directorship of the 7th generation of the same family. Imperial London Hotels own and operate seven 3 & 4-star hotels near Russell Square underground station, including the UK’s largest hotel, The Royal National Hotel (over 1,600 rooms).

These are exciting times for Imperial London as it seeks to evolve and modernise all areas of the business whilst keeping its unique heritage and culture at its heart. The flagship Imperial Hotel is undergoing a major refurbishment and will open in early 2026 as a 4* Deluxe Hotel and a new jewel in the crown of London’s hospitality offering. In May 2023, Imperial London unveiled a confident and contemporary new brand identity, laying the foundation for future business growth and success.

The Role As a Group Revenue Assistant , you will assist the revenue management team in reporting across a set portfolio of Hotels. You will strategically use data and build asset level plans to create commercial success, specifically achieving Revenue & GOP Goals. If you're a strategic thinker with a passion for driving business success through effective revenue management. Reporting to the Group Revenue Manager, (supporting our cluster revenue function), you'll play a key supporting role in helping drive commercial performance across our portfolio of hotels. This is an excellent opportunity for someone with a keen eye for detail, strong analytical skills, and a genuine interest in revenue management to contribute to our ongoing success.

You'll assist the revenue team in delivering accurate reporting, insightful analysis, and practical support to help us achieve our revenue and GOP targets. Whether through daily data handling, strategic recommendations, or assisting on special projects, your work will directly support our hotels in maximising performance while upholding our family values.

Key Responsibilities Include:

• Preparing and distributing daily, weekly, monthly, and ad-hoc reports
• Capturing and sharing clear minutes from weekly commercial meetings
• Liaising with internal stakeholders and external partners as required
• Supporting group quoting processes
• Accurate data entry and rate loading
• Developing spreadsheets, templates, and tools to aid efficiency
• Monitoring and assisting with rate parity resolution
• Analysing data to provide thoughtful recommendations
• Conducting rate shopping and competitive benchmarking
• Performing reservations checks and handling general enquiries
• General administrative support, including scheduling meetings and preparing presentations
• Contributing to ad-hoc projects, such as system implementations
• Flexibly assisting Cluster Revenue Managers, Central Reservations, and Distribution teams based on business needs
• Undertaking any other reasonable tasks to support revenue and profit maximisation in line with our company values

About You We're looking for a proactive, organised individual with a strategic mindset and a real passion for using data to drive results. Previous experience in revenue management, reservations, or a commercial support role within hospitality would be advantageous, though we welcome applications from those eager to build their career in this area. Strong attention to detail, proficiency in Microsoft Office (especially Excel), and excellent communication skills are essential.

What you'll get in return:

• 28 days holiday, rising to 33 with length of service (including bank holidays).
• Access to ILH Training Academy programmes, apprenticeships and supported study
• Holiday Purchase Scheme
• Complimentary uniform dry‑cleaning, plus discounted personal dry‑cleaning
• Interest‑free Season Ticket Loan
• Workplace Pension
• Team member flat rate and 50% friends and family hotel discount
• 50% discount across ILH F&B outlets
• Discounted drinks at Blooms Café
• Employee‑funded Health Cash Plan
• Local Bloomsbury discounts
• Early Pay access
• Shopping discounts with selected retailers
• Salary sacrifice schemes including nursery care, cycle to work, and technology

• Access to mental health first‑aiders, wellbeing support and the Employee Assistance Programme

  You can explore additional benefits here.

About Us:

With a 185-year legacy, our company combines the stability of a long-standing 7th generation family business with the innovation of a start-up. We have big plans for growth, and we need someone who shares our excitement for the future, whilst upholding our core values of positivity, care, collaboration, growth, and pride.

We are the Imperial London Family of Hotels, a family-run company dedicated to rewriting the traditional hospitality mindset. We operate 8 hotels and 9 restaurants in the heart of Bloomsbury, London and we believe that great hospitality starts with the right people. So, if you’re ready to bring your expertise to support us with our new chapter, please apply today!