Membership Administrator
About this Role
UCU is seeking a Membership Administrator, to join the team at the head office in Carlow Street, London NW1 7LH, on a permanent, full time basis. In this exciting role, reporting to the Head of Membership, your main duties will be:
- to maintain national membership records, in accordance with UCU's statutory obligations
- to process applications for membership, telephone and online, in accordance with UCU's Rules and Regulations
- to respond to enquiries, providing initial advice and information to members, prospective members, branches and UCU staff by telephone, email and in writing concerning membership and subscription issues
- to correspond with members concerning their membership status
- to calculate subscription refunds or arrears, liaising with the Finance team to ensure cheques or cash refunds are correctly entered and recorded
- to liaise with the Legal Department to verify the eligibility of members for legal assistance, arranging for the collection of arrears of subscriptions where necessary.
You must be educated to GCSE level or equivalent experience (inc. maths & English) and the role would suit someone with experience of a similar working environment and/or understanding of working for a trade union or other not-for-profit organisation. You will need sound organisational, communication and interpersonal skills.
Further information
To apply, please download an application pack by clicking on the apply now button or email [email protected] quoting job reference MA2.
Closing date for applications: 10 November 2025 at 10.00am
Interview date: 3 December 2025
Recommended Jobs
Engineer
Job Description: AI Engineer – Startup (AI Consultancy) - Glasgow/Edinburgh (Hybrid) Upto £95k +shares We’re working with a fast growth AI Consultancy with offices in London, Manchester an…
Financial Sales Consultant Qatar
Our client is one of the largest independent award winning financial services and insurance brokers, with over a twenty-two-year pedigree of operations in the Gulf Region. If you are NOT a financial …
Tax Assistant - Global Mobility - Japanese Speaking - London
About EY As a global leader in assurance, tax, transaction, and advisory services, we are using the finance products, expertise, and systems we have developed to build a better working world. That…
Head Chef | Mute Swan
Are you passionate with a commitment to providing a high-quality dining experience? The Mute Swan is seeking an experienced and talented Head Chef to join our culinary team. As the Head Chef, you …
In-House Indirect Tax Manager, Financial Services
Job Details In-House Indirect Tax Manager, Financial Services £120,000 - £130,000 + bonus & benefits City of London, hybrid working model A quickly growing and UK-headed financial servic…
Panel Beater
You will join a friendly and hard-working team and be looking to build a long and successful career. The Panel Beater Role: Replacing or repairing damaged areas to a high standard…
Senior National Account Manager (Food): ASDA, Co-Op
Develop and expand strategic relationships across your account base, engaging with buyers and key decision-makers Gain deep insight into each account's strategy and operations to identify growth o…
Human Resources Assistant
Assist with day-to-day HR administrative tasks, including maintaining accurate employee records. Support the recruitment process by posting job advertisements and coordinating interviews. Prepa…
Senior Data Engineer
We're quickly growing and super excited for you to join us! About Topsort At Topsort, we believe in the mission of democratizing the secret technologies of the walled gardens and creating a priv…
Front of House Officer - EC2R, London - England
Front of House Officer - EC2R, London - England Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and maintain a profession…