Internal Audit Business Manager - Quality Assurance - Vice President

Excited to grow your career?

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Internal Audit (IA) Quality Assurance (QA).

By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

The Business Associate is a senior level position responsible for the overall administrative activities of a business. These tasks may include managing external audits, business continuity activities or addressing regulatory issues. The Business Associate may coordinate and manage activities such as the tracking of business financials, employee headcount and other administrative needs as necessary. May manage ad hoc projects as requested.

What you will do

• Support administrative, operational, reporting and quality improvements through partnership with internal teams
• Support various ad hoc efforts across the different IA QA teams including planning, training and other programs
• Serve as communications lead on strategy development and execution for internal business messaging
• Advance organisation/people strategy goals including communications strategy, talent strategy, and employee engagement initiatives
• Assist leadership/Chief of Staff in promoting and executing communications program
• Drive productivity/ cost savings initiatives in partnership with the senior management team
• Participate in People Engagement Working Group and promote Voice of the Employee (VOE) communications
• Develop and maintain communication standards and procedures; serve as subject matter expert on communication tools and applications
• Develop monthly communications metrics to monitor and measure impact of the communication plan
• Participate in leadership meetings to assess scope of communications needs, educate leadership on strategy, and make recommendations for achieving desired impact
• Complete financial deliverables including monthly forecasts, the annual investment process, client reporting and ad hoc requests
• Leverage technology and tools to enable communications and generate excitement and interest in risk communications
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.

What we will need from you

Qualifications

• Extensive experience in financial services with Internal Audit knowledge
• Experience working in global and complex settings with multiple stakeholders
• Proven ability to work in a team of diverse skill sets and cultures
• Proven ability to work in high-pressure, time-sensitive environments
• Consistently demonstrate highly effective, clear and concise written and verbal communication with excellent organizational skills
• Strong interpersonal and relationship building skills are required
• Strong team player who can work effectively in cross-organizational situations
• Demonstrated success in managing deliverables within aggressive timeframes; ability to cope under time pressures
• Possesses strong critical thinking skills

Skills

• Background in Business Management, Business Execution or similar.
• Background in Quality Assurance
• Strong proficiency in Excel and PowerPoint
• Able to work with large volumes of data from various sources
• Excellent analytical skills with an ability to deliver insight and conclusions in a concise and logical manner to seniors
• Detail orientated with the ability to see the larger picture
• Clear and logical approach to problem solving; breaking down issues to component parts and prioritizing the approach
• Proactive and ability to work independently or as a team player with the ability to develop strong relationships with numerous partners
• Ability to multitask, work under pressure in a demanding environment, be proactive and goal oriented
• Strong written and oral communication skills and confidence to collaborate with individuals at all organization levels
• Self-motivated with the ability to make decisions and maintain a controlled environment

Education

• Bachelor’s Degree/University degree or equivalent experience
• Master’s degree preferred

What we can offer you

Citi Internal Audit is a dynamic global function of over 2,500 professionals located across more than 60 countries, covering Citi's global businesses and service to clients and customers through its network in 98 countries. Through a culture of continuous improvement, Citi IA is focused on maintaining its position as a best-in-class IA function and is committed to investing in people, learning and development, innovation, and methodology programs. The Internal Audit mission is to provide independent, objective, reliable, valued and timely assurance to the Board, senior management and regulators of Citigroup and Citibank (and its subsidiaries), over the effectiveness of culture, ethical conduct, governance, risk management, and controls that mitigate current and evolving risks and to enhance the control environment. Citi operates in over 100 countries and provides consumers, corporations, governments, and institutions with a broad range of financial services and products. Citi strives to create the best outcomes for clients and customers with financial ingenuity that leads to solutions that are simple, creative, and responsive.

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure.
• A discretional annual performance related bonus
• Private medical insurance packages to suit your personal circumstances.
• Employee Assistance Program
• Pension Plan 
• Paid Parental Leave 
• Exclusive discounts for employees, family, and friends 
• Access to an array of learning and development resources 

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive. 

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

#LI-MP4

------------------------------------------------------

Job Family Group:

Business Strategy, Management & Administration

------------------------------------------------------

Job Family:

Business Execution & Administration

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Most Relevant Skills

Please see the requirements listed above.

------------------------------------------------------

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

------------------------------------------------------

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

View Citi’s EEO Policy Statement and the Know Your Rights poster.