Service Coordinator
The key responsibilities:
- Handling daily queries from engineers and customers via phone, email, and internal referrals
- Managing our CRM database, ensuring accurate records in line with GDPR compliance
- Scheduling work for engineers and overseeing progress from start to completion
- Booking Service visits and call outs
- Preparing quotations , liaising with customers to understand their needs, completing RAMS, and following up on engineer reports and outstanding quotes
- Please note this role will be moved to Sevenoaks at 2026.
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