IT Support
- Provide end-user support for office-based and remote employees
- Manage and monitor helpdesk ticketing system through to resolution
- Deliver IT and AV support for client meetings and events
- Deploy and administer hardware, software, and mobile devices (iOS)
- Maintain inventory and billing for mobile devices
- Support joiner and leaver processes (hardware, access, setup)
- Install and configure monitors, workstations, cabling, and telephony
- Perform regular maintenance of meeting rooms and IT equipment
- Support IT storage areas, equipment rooms, and shared devices
- Contribute to ad hoc IT projects and general support tasks
- Occasional international travel as required
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