General Assistant Manager

Position title: Assistant General Manager

Pay: £32,000.00-£34,000.00 per year

Location: Wimbledon mainline station (SW19 7NE)

Served Coffee & Juice Wimbledon is a well-established and popular independent coffee shop in the heart of Wimbledon. It's a stone's throw from Wimbledon mainline station (SW19 7NE). We offer a premium service making artisan handmade drinks, coffee and protein shakes and freshly baked goods and sandwiches. There are further exciting plans for more sites opening under the Served brand which will be rolled out across London in the coming years.

To note also, Served has recently been nominated for best independent coffee shop 2025 in Southwest London & Surrey by Time and Leisure.

We believe in four pillars that shape everything we do:

Positive and energetic attitudes

Customer focused

High Standards

Team Players

For us, this means that when you choose a cup-half-full mindset and work together as a team each day is rewarding. At Served we make delicious coffees, juices and fresh food. We take great pride in serving our customers with dedication and high-quality delicious food.

Job Summary:

Position title: Assistant General Manager
Reports to: General Manager

As an Assistant General Manager, you are responsible for assisting in the daily operation of the coffee shop ensuring the highest performance possible in all areas within the coffee shop. You are expected to have a full overview of the coffee shop and lead your team members ensuring efficient workflows, great customer experiences, and high-quality products.

Your overall success in this position depends on the degree to which you are able to manage day to day, lead, develop, and retain a highly engaged team.

Key Qualifications:

Minimum 2 years of experience in a similar management role

Experience in managing of a team of 6-8

Excellent interpersonal skills

Motivated to become a people centric manager

On offer:

30 days annual leave inclusive of bank holidays

Birthday day off

career development and training

Employee Assistance Program

Free any handmade barista drinks (hot or cold) and a free daily meal while on shift

Why work with us:

Great Company Culture: Be part of a team that values positive attitudes, customer focused attitude, high Standards and team players.

Access continuous learning and growth opportunities through our comprehensive internal L&D programs. Participate in workshops, training sessions, and mentorship programs designed to enhance your professional skills and leadership capabilities.

By joining Served, you are joining a truly people focused company. We welcome individuals from all backgrounds and encourage diversity in our workplace.