Business Development & Client Manager

Job Title: Business Development & Client Manager

Location: Hayes, West London (office-based with regular site travel)

Salary: £40,000 per annum + commission

Benefits: Company van, pension scheme, annual salary review, flexible working hours, progression opportunities

About the Company

An established property services provider with over 35 years’ experience delivering cleaning, grounds maintenance and window cleaning to residential estates. With a strong reputation for quality and long-standing customer relationships, the team has grown to over 150 staff and now maintains over 1,000 residential developments across the South East. The business prides itself on exceptional service delivery, staff longevity, and a collaborative, friendly working culture.

Role Overview

This is a key role focused on developing new business and expanding existing client relationships across property management portfolios. You will drive growth by securing new estate maintenance contracts, with a focus on window cleaning services, while supporting client relationships and ensuring a seamless transition for new sites.

Key Responsibilities

• Generate new business and secure new estate contracts
• Proactively engage Property Managers to promote services and build new client relationships
• Develop marketing materials and sales presentations
• Support social media and LinkedIn activity to enhance brand presence
• Conduct site visits, measure and scope works, prepare proposals and service plans
• Produce site job descriptions and risk assessments for operational handover
• Issue written quotes and follow up to secure instructions
• Attend regular internal sales meetings to report on pipeline and opportunities
• Liaise with operations team to ensure smooth onboarding of new contracts
• Maintain relationships with existing clients; conduct regular check-ins to identify new opportunities
• Support ad-hoc projects and business initiatives as required

Required Experience & Skills

• Minimum 2 years in a sales-focused role
• Confident delivering presentations and speaking to groups
• Strong written and verbal communication skills
• Customer-focused approach with strong relationship-building skills
• Excellent organisation and multitasking capability
• Problem-solver who can think on their feet
• Team player, proactive and positive attitude
• Full UK driving licence

Desired

• Degree-educated or strong A-Levels
• Experience in a service-driven or property-related environment

Why Join

• Established, supportive, and friendly team
• Long-term career development with a stable expanding business
• Rewarding, client-focused environment with autonomy and flexibility
• Chance to shape business growth and client strategy