Commercial Manager- Brokerage

Job Description

Join us as a Commercial Manager, Brokerage and help shape the future of our UK brokerage and self-directed investment proposition. You will play a pivotal role in driving sustainable growth and optimising commercial performance. This is an exciting opportunity to partner with senior leaders and make a meaningful impact on our managed investments business.

As a Vice President Commercial Manager in the UK Brokerage team, you will partner with senior commercial leadership to identify, prioritise, and deliver a portfolio of commercial initiatives across product, promotions, communications, and commercial strategy. You will own the commercial action roadmap, drive disciplined execution, and track impact to improve growth and cost efficiency. You will collaborate closely with product, growth, and commercial leadership to further optimise our commercial activities and deliver actionable recommendations to stakeholders.

Job Responsibilities

• Shape and prioritise commercial initiatives across product, pricing/promotions, communications, and commercial strategy.
• Partner with senior leaders to identify high-impact actions and maintain a clear, prioritised pipeline/roadmap.
• Measure effectiveness and ROI of initiatives through retrospectives and performance assessments.
• Identify cost optimisation opportunities while supporting business growth.
• Bring together key stakeholders to design and deliver commercial actions end-to-end.
• Support decision-making to move initiatives forward.
• Create execution roadmaps, business cases, and delivery plans, informing budget planning and investments.
• Proactively remove blockers and resolve bottlenecks to keep delivery on track.
• Identify capacity and process constraints, improving ways of working to increase delivery pace and volume.
• Own central commercial assumptions for prioritised initiatives and report performance to surface new growth opportunities.
• Track and report impact on key metrics (e.g., balances, new customers, product conversions).
• Work with Product, Marketing, and Finance to understand how actions impact OKRs and P&L performance.
• Lead regular performance updates and discussions with senior UK market leadership.

Required Qualifications, Capabilities, and Skills

• Relevant experience in product management, strategy consulting, or a relevant domain within financial services or technology.
• Strong commercial and analytical skills, including business case development, performance reporting, and fluency in Excel.
• Experience leading cross-functional commercial initiatives from prioritisation through execution and performance tracking.
• Experience in retail and consumer investment sectors, specifically online brokerage and self-directed investments.
• Strong stakeholder management and ability to influence senior leadership decisions.
• Operational rigour, including running roadmaps, governance, and removing blockers to meet timelines.

Preferred Qualifications, Capabilities, and Skills

• Proficiency in SQL and/or Python.
• European language skills (e.g., German) are a plus.

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

The Strategy team manages mission-critical projects ranging from developing growth strategies, to assessing and planning entry into new markets, to implementing organizational restructurings and operational efficiencies, and more. Projects are typically team-based and include close collaboration with senior executives.