Lettings Associate

Connells Group
Richmond, Greater London

Lettings Associate

We are looking to recruit a Lettings Associate for our Richmond office.

Our employees are meticulous, highly professional and well-trained, with a thorough understanding of the property market in their local area. We have a track record of success in marketing at a national and international level, with over half of our business coming through referral and recommendation. Trusted for Generations, we have specialised in letting residential property in London and South of England for 150 years.

About the Role

The successful Lettings Associate will be responsible for:

  • Meeting and registering new applicants.
  • Maintaining regular contact with Landlords and applicants, noting all correspondence and communications.
  • Maintaining goodwill, establishing trust and building long lasting relationships with clients.
  • Arranging, organising and conducting viewings.
  • Negotiating offers on behalf of clients.
  • Having an in-depth understanding of the local market place.
  • Working closely with the Manager to identify new business opportunities.
  • Achieving daily and weekly targets.
  • Working collaboratively across all departments and referring business where necessary.

Skills and experience:

The successful Lettings Associate will have the following attributes:

  • Excellent organisational and prioritisation skills
  • A professional, ambitious and enthusiastic approach with a desire to learn
  • The ability to work on your own as well as in a team
  • The ability to build rapport and develop long standing relationships
  • The capability of working effectively under pressure and in a fast changing environment
  • Exceptional written and verbal communication skills
  • Full and clean driving licence
  • Experience of Microsoft Office suite and Outlook.

Why Join Us?

At John D Wood & Co., your career matters. We’re proud of our welcoming culture, supportive leadership, and award-winning training. Whether you want to progress within administration or develop within the business down the line, we’ll help you shape a future that excites you.

Here’s what’s in it for you:

  • Structured induction & ongoing training — online, in-branch & classroom
  • Holiday allowance (starting at 23 days, rising to 30 with length of service)
  • Exclusive staff discounts through our ‘Perks at Work’ scheme
  • Additional earning potential through referrals
  • Career progression opportunities in a trusted, market-leading brand

Apply
Posted 2026-01-24

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