Demand Planning Assistant

We are currently recruiting for two Demand Planning Assistants on a permanent basis, to play a key role in supporting demand planning accuracy and stock optimisation across Harrods’ dynamic and fast‑paced Fragrance and Make-up categories.

About the Role

As a Demand Planning Assistant, you will support the Demand Planner, Assistant Demand Planner and Demand Planning Manager to ensure the integrity, accuracy and delivery of demand and fulfilment plans across all channels. Working closely with Buying, Merchandising and Supply Chain teams, you will help drive availability, improve forecast accuracy and optimise inventory while supporting business growth and sales performance.

Key responsibilities include:

Supporting the development and maintenance of demand and fulfilment plans across stores, online and regional sites

Managing and maintaining accurate replenishment and master data within SAP

Producing and analysing key reports covering forecast accuracy, availability, stock and replenishment performance

Supporting promotional, launch, discontinuation and aged stock forecasting in collaboration with cross‑functional teams

Assisting with stock management activities including deliveries, purchase orders, transfers and return‑to‑vendor processes

Depending on your role, you may be fully on-site or have a mix of on-site and home working – this is what we refer to as ‘Hybrid’. Our hybrid working policy allows colleagues to work from home for part of the week, with a minimum of three days on-site, depending on business needs.

Please see our Hybrid@Harrods policy on our Career Site for more information or speak to a member of our Talent Acquisition team if you have any questions regarding the requirements for this role.

About You

You will thrive in a fast‑paced retail environment, bringing a highly organised, analytical approach and a strong attention to detail to everything you do. You will be confident working with data, systems and multiple stakeholders, and comfortable balancing competing priorities while maintaining accuracy and pace. You will enjoy collaborating across teams, communicating clearly and building strong relationships to support business performance. You will also demonstrate a proactive mindset, taking ownership of tasks and contributing ideas to improve ways of working.

You must have:

Passion and interest for luxury Fragrance and Makeup

Experience in a demand planning, merchandising, buying, or similar analytical role

Strong working knowledge of SAP and high‑level Excel capability

Excellent numeracy, analytical and organisational skills with the ability to manage multiple deadlines

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.