Experienced Waiter / Waitress

Join Us at Grosvenor Casinos

At Grosvenor Casinos, we don’t just offer a place to work - we offer a place to belong.

Located in the heart of London, The Victoria - Grosvenor Casinos’ flagship venue; has entertained valued customers for 60 years, and with our £15 million refurbishment now complete, we are solidified as the UK’s premier gaming destination for both customers and team members.

Our casinos sit at the heart of communities across the UK. They’re more than venues - they’re vibrant, welcoming spaces where people come together to play with purpose, relax with friends, and enjoy brilliant food, drink, and entertainment. And right now, we’re on an exciting journey of growth - to become the UK's most loved casinos.

That’s where you come in.

As a valued team member, you'll receive the following benefits:

• Competitive Hourly Pay: £15.26 per hour
• Service Charge & Tips: Receive a share of the service charge & tips
• Night Premium Pay: An additional 10% per hour after midnight
• Paid Breaks: 1 hour per shift
• Overtime Pay: Earn 1.5 times your hourly rate for any work exceeding 40 hours in a week
• Free Meal on Shift
• Nest Pension Scheme: We contribute 3% to your pension
• Life Insurance: Coverage provided for peace of mind
• Free Team Uniform
• Retail Discount Scheme: Enjoy discounts and offers at selected retailers
• Employee Assistance Programme: Access to support and resources whenever you need them
• Food and Soft Drinks Discount: Enjoy 50% off food and soft drinks across all Grosvenor Casino & Mecca Bingo venues

Job Description

Grosvenor Casino, The Victoria (Edgware Road, London, W2 2DT)

As a Waiter/Waitress at Grosvenor Casino, you'll be at the forefront of it all, ensuring our customers feel welcome and creating an atmosphere that leaves them wanting more.

You'll have the knowledge and skills to present our menu offerings confidently and effectively, providing first-class service to our customers. We’re on a mission to ensure Grosvenor Casinos are the most loved Casinos in the UK – and you’ll help drive that mission forward.

Ready for an exciting new challenge in a fun and engaging environment?

Qualifications

• 1-2 years prior experience in a high-end restaurant or similar establishment is essential.
• Flexibility to work night shifts and weekends as we are a 24/7 operation.
• Part & full-time positions available.

Additional Information

Be Part of What’s Next

If you're looking for more than just a job - if you want to be part of a team that values passion, performance and care - we’d love to hear from you.

We’re building something special at Grosvenor Casinos. Join us and be part of it.

We’re for Everyone

At Grosvenor Casinos and The Rank Group, we’re committed to creating a workplace that’s welcoming and inclusive. If you need any adjustments as part of your application or interview, just let us know — we’re happy to help.

Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends.

Candidates must be 18 years of age or older and have the legal right to work in the UK.