Welfare Officer - Compassionate Secondary School -...

Start Date: As soon as possible
Contract: Full-time, Permanent
Salary: Paid to scale (support staff scale depending on experience)

School Information

This position is based in an Outstanding Ofsted-rated 11–18 secondary school located in the London Borough of Waltham Forest . The school has an excellent reputation for supporting students academically and pastorally, ensuring that young people feel safe, respected and motivated to achieve their best.

The school community is diverse and welcoming, reflecting the vibrant nature of the surrounding area. Students demonstrate positive attitudes towards learning and show strong respect for staff and their peers. Leaders have created an environment where expectations are high but support is always available.

Student wellbeing is at the heart of the school’s ethos. Staff work collaboratively to ensure that pastoral systems are strong and that students receive the guidance needed to overcome challenges and succeed.

The school places a significant emphasis on safeguarding and student welfare, recognising that wellbeing is essential for successful learning.

Role Overview

The school is seeking a dedicated Welfare Officer who will play a key role in supporting the physical and emotional wellbeing of students. This role is central to the pastoral structure of the school and involves working closely with students, families, staff and external agencies.

The successful candidate will ensure that students receive appropriate care and support throughout the school day, helping to maintain a safe and nurturing environment.

Key Responsibilities

• Provide first-line pastoral support for students experiencing wellbeing or personal challenges
• Manage the school’s medical room and respond to student health needs
• Maintain accurate welfare and medical records for students
• Administer first aid where required and coordinate responses to minor injuries or illness
• Liaise with parents and guardians regarding student welfare concerns
• Work closely with safeguarding leads to ensure that concerns are appropriately recorded and addressed
• Support attendance monitoring by following up with families where necessary
• Assist with the development of wellbeing initiatives within the school
• Support students returning to school following illness or absence
• Contribute to safeguarding processes and reporting systems
• Work collaboratively with pastoral leaders and teaching staff
• Ensure that safeguarding procedures are followed at all times

Candidate Profile

The successful candidate will demonstrate a genuine commitment to supporting young people and creating a safe school environment.

The ideal candidate will have:

• Experience working with young people in an educational or pastoral setting
• Strong interpersonal and communication skills
• Ability to remain calm and supportive in challenging situations
• Knowledge of safeguarding practices and procedures
• Basic first aid training (or willingness to undertake training)
• Excellent organisational skills when managing welfare records
• Sensitivity when dealing with confidential information
• Ability to work collaboratively with staff, students and families
• Strong problem-solving skills
• Commitment to promoting positive student wellbeing

Experience within a school setting is advantageous but not essential.

Why Join This School?

Staff at the school benefit from a professional, collaborative and supportive working environment. Leadership places strong emphasis on staff wellbeing and development.

Benefits include:

• Supportive leadership and clear pastoral structures
• Opportunities for training in safeguarding and student welfare
• Strong staff collaboration and teamwork
• Positive and respectful student culture
• Well-organised pastoral systems
• Opportunities to contribute to wellbeing initiatives
• A welcoming and inclusive school environment

The school believes that welfare support plays a critical role in helping students thrive both academically and personally.

Application

If you are passionate about student wellbeing and would like to contribute to a supportive and successful school community, we would be delighted to hear from you.

To apply, please send your CV as soon as possible.