Operational Resilience Director

Michael Page
London

  • Support the Operational Resilience Strategy and Policy, ensuring alignment with the banks broader risk management and business continuity objectives.
  • Enable the embedding an Operational Resilience framework across EMEA, ensuring it aligns with the banks strategic objectives and regulatory requirements and design and implementation of underlying methodologies and processes including testing.
  • Stay abreast of current and emerging regulations, internal/external incidents and industry best practices related to operational resilience to continuously improve bank's ability to manage resilience risk and ensure inline with regulatory expectations.
  • Lead the alignment of the centralised regional operational resilience and testing function across UK, Ireland and EU.
  • Develop and continuously improve the assessment methodology and lead the annual assessment, including engaging the business lines and support functions.
  • Work with owners to onboard functions into the Operational Resilience Framework
  • Liaise with Service Management team to ensure service catalogue and mapping of services and their underlying assets is maintained in line with operational resilience objectives
  • Support Incident Management function.
  • Design of operational resilience scenario testing methodology, processes and scenario library as well as developing annual test schedule and overseeing its execution.
  • Identify vulnerabilities that impact ability to continue the operations .
  • Support completion of the annual Operational Resilience self-assessment for all required entities.
  • Facilitate and drive operational resilience governance and actively engage in relevant operational risk and entity management body governance forums/committees and industry groups .
  • Develop operational resilience controls and reporting, directly and in partnership with Operational Resilience Pillars supporting functions, to the board and regulators .
Posted 2026-02-03

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