Credit Manager/Senior OTC Analyst

HAYS
London

Job Description

Credit Control Manager - Drive AR Performance in a Global Beauty Brand

Your new company
A fast-growing international group in the Beauty and Skin Care industry, home to multiple brands and operating across global retail, distribution and e-commerce channels.With rapid expansion, increasing customer complexity and exposure to major international accounts, our Group Credit Control function plays a vital role in protecting cash flow and managing credit risk. As the business continues to scale, they are looking for an experienced and hands-on Credit Control Manager / Senior Credit Controller to join our team and strengthen our global finance operations.

Your new role
  • Manage end-to-end Credit Control activities for assigned entities.
  • Handle daily payment allocation and cash application
  • Chase overdue balances and follow up with customers
  • Manage offsets, reconciliations and chargebacks
  • Lead dispute resolution and communication with key accounts
  • Prepare and maintain DSO, ageing and AR exposure reports
  • Standardise and automate AR reporting across entities
  • Monitor overdue balances and risk positions
  • Support AR consolidation for the US, Italy and Spain
  • Participate in weekly and bi-weekly AR review meetings
  • Implement process improvements, automation and simplification
  • Set up and manage automated payment reminders
  • Act as the main Credit Control contact for major customers, including Amazon
  • Collaborate closely with Finance, Sales and local Credit Control teams
  • Challenge commercial decisions that increase credit risk
  • Support decisions on credit limits, payment terms and credit insurance
  • Work confidently across multiple ERP systems (Business Central, IBM-based systems, NetSuite)
What you'll need to succeed

  • 5+ years’ Credit Control experience, ideally at senior level
  • Industry knowledge either in FMCG or Retail
  • Strong operational receivables background
  • Solid reporting and data analysis skills
  • Experience assessing credit risk
  • Good understanding of credit insurance and policy management
  • High proficiency in Excel (advanced formulas, pivot tables)
  • Experience working with large/global customers (Amazon highly desirable)
  • Ability to thrive in a fast-growing, multi-entity environment
What you'll get in return

  • A key role in a high-growth global business
  • Exposure to international stakeholders and major retailers
  • Opportunity to drive real process improvements and automation
  • A collaborative, fast-paced and entrepreneurial environment
  • The chance to shape and strengthen a growing Group Credit Control function
What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
# 4732168
Posted 2026-05-13

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