AI/ML Engineer

TrustFlight is an innovative aviation software company that specializes in developing cutting-edge AI, digital workflow and analytics applications for the aviation industry. Our software empowers many of the world's airlines, airports, and aviation service providers to enhance safety, optimize their operations and improve overall efficiency.

Why Choose TrustFlight?

✈️ Our Mission : To revolutionize aviation by delivering digital workflow solutions that enhance safety, streamline operations, and inspire confidence across the industry.

🚀 Impact : Over 200,000 users rely on our systems daily, making aviation safer and more efficient.

🚩 Core Values : Guided by integrity, responsibility, innovation, and excellence, we are committed to empowering our partners to operate with confidence.

Join TrustFlight: Shaping the future of Aviation Technology

Your Role

As part of our engineering team, you’ll work with cutting-edge AI/ML to automate complex manual tasks, improving safety-critical processes across aviation. Reporting to the Director of Engineering, you’ll take ideas from inception to real-world deployment, shaping both our AI strategy and the future of aviation software.

This is a unique opportunity for a curious, self-motivated engineer, whether you’re completing a Master’s, PhD, or already have hands-on experience, who wants to see their work have a direct, large-scale impact.

What you’ll be doing

• Drive the full lifecycle of AI/ML solutions, from research/prototyping to deployment in production and monitoring.

• Partner with product managers, subject matter experts, and engineers to enhance existing products and build new AI-powered features.

• Deliver solutions that create tangible value for customers while laying the foundation for the UK AI Engineering team.

What you’ll bring

We’re looking for candidates with a background in AI, Machine Learning, or a related field (BSc, MSc, or PhD). You don’t need to have experience with everything, we’re excited to hear from curious, motivated engineers who want to grow and learn on the job.

You would have experience with some of the following technologies and areas:

• Python and ML/NLP frameworks such as scikit-learn, TensorFlow, or PyTorch

• Large/Small Language Models (LLMs/SLMs) and libraries like Hugging Face Transformers

• Prompt engineering for tasks like summarization, Q&A, or information extraction

• Fine-tuning transformer-based models (LoRA, PEFT, etc)

• Speech recognition systems (Whisper, wav2vec 2.0, Kaldi, DeepSpeech)

• Document AI / OCR tools (Tesseract, AWS Textract, Google Document AI)

• Evaluation metrics for NLP/ASR/LLM tasks (WER, BLEU, ROUGE, perplexity, factual consistency)

What Makes You Stand Out

• Collaboration skills: Working effectively in a team environment with openness to feedback and a knack for translating ideas into production-ready solutions.

• Growth mindset with self-leadership: A proactive, results-oriented approach that combines strong self-direction with learning agility, continuously seeking new knowledge, adapting quickly, and taking ownership of growth in a fast-paced, evolving environment.

• A passion for aviation or interest in safety-critical systems is always a bonus!

Location: This role will be based out of our office in London. This is an on-site role with room for flexibility, because we know life doesn't always fit a 9-to-5 mould.

Why join us

• See Your Impact : Your contributions directly enhance the safety and efficiency of aviation operations, affecting hundreds of thousands of passengers and crew every month.

• Build and Create : Be part of an environment where you'll have the freedom to innovate, build, and create solutions that define the future of digital aviation.

• Growth Opportunity : Join us at an inflection point as we scale our revenue growth using implement cutting-edge AI tools and SaaS best practices.

Also, we offer

• Health & Wellness : Comprehensive benefits package including health and dental benefits. Paid time off plus an extra day off to celebrate your birthday.

• Invest in your future : Take advantage of our company contribution to pension/RRSP matching program to grow your savings while you work.

• Professional Growth : As a fast-growing company, we offer incredible opportunities for career advancement and skill development.

• Competitive salary range : We place huge importance on the contribution and experience you bring to the team. The base pay offered is based on location and may vary depending on skills, job related knowledge, experience and internal equity.

How to Apply

Click Apply! Send us your resume, including a cover letter. Let us know how you can contribute to creating best-in-class tools and services throughout the aviation industry.

While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted. No phone calls please.

TrustFlight is an equal opportunities employer. We are committed to building a diverse and inclusive team and welcome applications from all qualified individuals, regardless of race, gender, age, disability, religion or belief, sexual orientation, or any other characteristic protected by UK law.