Learning and Engagement Advisor

Reporting To : Head of People
Location: Battersea Office (Hybrid)

Your role in the JoJo story…

This is a fantastic opportunity to join the newly shaped JoJo Maman Bébé People Team at an exciting time, helping our colleagues grow in confidence, capability and their careers.

At JoJo, we believe learning and growth is a journey we take together. We are looking for someone with experience in a retail learning environment who can bring energy, creativity and structure to our learning offer across technical, compliance and core skills, making sure it is engaging, easy to access and fit for the future.

As our Learning and Engagement Advisor, you will help shape, promote and deliver learning and engagement activity across our stores and offices. You will use our learning management system to make learning simple to find, easy to complete and meaningful for colleagues, while working closely with the Head of People and business stakeholders to bring initiatives to life in a well organised and consistent way.

Regular on-site presence is required in the London office to support workshops, engagement activity and events.

A peek into your daily adventures:

• Lead the delivery of learning and development activity across the business including core skills, compliance and role-specific learning.

• Review the current offer and make recommendations to improve and build a comprehensive learning suite fit for purpose.

• Plan, coordinate and support the delivery of learning activity, including scheduling sessions, booking venues, preparing materials and supporting facilitators, stepping in to facilitate when required.

• Administer and manage the learning management system (LMS), ensuring learning content is accurate, accessible, engaging and kept up to date.

• Promote the learning offer across the business, helping colleagues understand what is available and encouraging strong engagement with learning opportunities.

• Track attendance, completion and feedback for learning activity and maintain accurate learning records.

• Support compliance and mandatory training activity, including monitoring completion and following up where required.

Induction & Onboarding Support

• Own the delivery of the organisation’s induction programme working closely with the Recruitment Advisor and People Assistant to ensure a smooth handover from pre-start activity into induction.

• Coordinate induction sessions and learning activity for new starters, including scheduling, materials and logistics.

• Maintain induction and onboarding content within the LMS, ensuring materials are accurate and up to date.

• Track completion and feedback, escalating issues or insights where appropriate.

Engagement

• Coordinate the delivery of employee engagement activity, working to agreed plans and priorities and helping to create moments that connect colleagues with JoJo’s culture, values and learning offer.

• Assist with the coordination of engagement campaigns, inclusion activity and awareness initiatives.

• Support the implementation of engagement surveys and feedback activity, including administration, coordination and collation of results where required.

Skills that make you shine:

• Experience developing, delivering and promoting learning and engagement activity in a retail environment.

• Experience designing and delivering practical, engaging learning solutions for a range of audiences.

• Strong organisational skills with the ability to manage multiple tasks and priorities.

• Confident communicator with good attention to detail.

• Comfortable coordinating logistics, scheduling and administration.

• Experience using and administering learning management systems (LMS) or similar digital learning platforms.

• Confident using digital tools (e.g. Canva, Articulate Rise, LMS platforms)

• Experience supporting engagement or inclusion initiatives including engagement surveys.

Additional Requirements

• Ability to work regularly from the London office to provide visible, on-site People support.

• Willingness to travel occasionally to stores or other locations as required.

Just to give you a taste of our culture, we’ll be looking for you to:

• Be a brand ambassador, safeguarding our values and ethos.

• Demonstrate honesty and respect in every interaction.

• Foster collaboration and open, active listening

• Take ownership of all aspects of the role.

Perks and Benefits:

• Hybrid Working - up to 3 days in our Battersea Office

• Enjoy 25 days' annual leave plus all bank holidays

• Extra day of annual leave for each year you’re with us, up to 38 days.

• Is it your birthday? Take it off and celebrate!

• Helping plan for the future - enhanced pension scheme.

• Get on the move - cycle to work scheme.

• Financial wellbeing app - pay yourself 40% of your earned wages whenever you want.

• Saving scheme with Smart Money Cymru.

• Flexible work options.

• Enjoy fabulous social events.

• Give back with volunteer days to support our communities.

• Prioritise your well-being with our Health and Wellbeing hub.

• Specsavers voucher – Get a free sight test and contribution towards glasses (T & C’s) apply.

• We love our products! Enjoy:

  • 40% off JoJo branded lines

  • 25% off full-price NEXT products

  • 10% off NEXT Beauty products

  • Up to 10%off most branded products

• Embrace an “It’s up to you” learning environment with ongoing training and development opportunities.

• Your furry friend doesn’t have to stay at home – our offices are dog friendly for friendly pooches.

Want to know more about JoJo?

We make happy and helpful clothes and products that let children be children – in all their silly, messy, adventurous, noisy, imaginative joy. But we’re not just about selling products; we’re about creating a warm, community-centric environment for our employees and our customers. From 39 locations across the UK and Ireland and a thriving e-commerce platform, we offer a meticulously designed collection of children’s clothing, toys, and essentials designed with love and care: always with children at the forefront of our minds.

As a B Corp, our commitment goes beyond commerce, we strive for a sustainable future and take pride in our responsibilities to the planet and our communities. At JoJo, every role, every task and every day is an opportunity to support, inspire and contribute to the well-being of our teams and our customers.

We embrace and openly welcome people from different cultures, perspectives, and experiences to create a diverse and enriched environment. We work hard to recruit, develop, and retain the most talented people, regardless of background to make sure we grow our company sustainably and with different cultural influences. By encouraging a diverse and inclusive workforce, we aim to create an environment where everyone can thrive and reach their full potential.