Resident Relations Coordinator - Barking, IG11

Encore
Barking, Greater London

Join our team as a Resident Services Coordinator in Barking. 

We’re looking for a friendly, proactive Resident Services Coordinator to be the first point of contact for our residents. You’ll help create a welcoming community environment, assist with day-to-day needs, and ensure the smooth running of a prestigious residential development. This is a fantastic opportunity to deliver exceptional customer service while maintaining high standards across the building.

  • Location: Barking, IG11
  • Annual Salary: £27,000
  • Hours/Working Pattern: 5 Days per week, 10am-6pm

What You’ll Do

  • Greet residents and visitors warmly, ensuring they feel welcome.
  • Support residents with queries, maintenance issues, and emergencies.
  • Assist with move-ins and move-outs, parcel handling, and key management.
  • Promote community engagement and encourage use of communal spaces.
  • Carry out building checks, report faults, and support health & safety compliance.
  • Keep records updated and maintain accurate data in our systems.
  • Work closely with the wider team to deliver a 5-star service.

What You’ll Bring

  • Previous experience in customer service, ideally in residential, hospitality, or commercial settings.
  • Strong communication and social skills with a positive, “can-do” attitude.
  • Ability to follow routines, complete documentation, and manage tasks efficiently.
  • Knowledge of health & safety and contractor management is desirable.
Perks of Joining Us:
  • 20 Days + Bank Holidays + Birthday
  • Cycle to Work Scheme
  • MediCash
  • SmartHealth – Online health services for you and your immediate family.
  • Eye Care Vouchers to support your well-being.
  • Perkbox Rewards to enjoy exclusive offers.
  • Company Social Events
  • Pension Plan
Posted 2025-11-13

Recommended Jobs

Sales Colleague - Peak

Currys
Colliers Wood, Greater London

Role overview:   Sales Colleague - Peak Colliers Wood Currys, Colliers Wood Fixed Term Contract - Peak Part Time 8-15 hours per week, with flexibility to work additional hours. £12.…

View Details
Posted 2025-12-03

Project Manager Higher Apprenticeship 2026, Strategic Infrastructure - Bury St Edmunds, London

London

Project Manager Higher Apprenticeship 2026, Strategic Infrastructure - Bury St Edmunds, London The Project Manager Higher Apprentice role is based within our Strategic Infrastructure Team (SI), a …

View Details
Posted 2025-10-30

Mechanical Building Services Design Engineer

12 Recruitment Ltd
Southwark, Greater London

About the Role: We are seeking a highly skilled and motivated Mechanical Building Services Design Engineer to join a growing team in Central London. This is a fantastic opportunity for a dynamic pr…

View Details
Posted 2025-11-30

IT Technical Architect (IT)

Rise Technical Recruitment Ltd
City of London, Greater London

IT Technical Architect Team Lead London - Hybrid (2/3 days on-site) £80,000 - £100,000 + 25 Days Holiday + Pension This is an excellent opportunity for an experienced and technically skilled IT pro…

View Details
Posted 2025-11-19

ECT of Mathematics | Outstanding School in Brent

Marchant Recruitment
Brent, Greater London

An established, Outstanding Ofsted-rated Secondary Academy in Brent, North West London, recognised for its exceptional student outcomes and supportive ECT programme, is seeking a motivated Early Care…

View Details
Posted 2025-10-09

Customer Service - English speaking - 100% remote in Greece

Halvia Talent
London

P osition: Customer Service Agent W ork model: 100% remote L ocation: Greece E mployment type: Full-time Join the customer experts’ team and become part of a ‘Great Place to Work’ C…

View Details
Posted 2025-09-30

Machine Learning Researcher

Jane Street
London

About the position Our goals are to give you a real sense of what it's like to work at Jane Street full time as a Machine Learning Researcher, and a truly unparalleled educational experience. You'…

View Details
Posted 2025-12-06

Maths Teacher - Private School - Kingston

Marchant Recruitment
Kingston upon Thames, Greater London

Mathematics Teacher - Kingston Upon Thames (Independent School) ➕ Excellence in Education: Maths Teacher Role at a Premier Independent School in Kingston! We are seeking an outstanding and high…

View Details
Posted 2025-10-01

Senior Occupational Therapist

JustOT
London

Our Well know client is recruiting an Occupational Therapist on a permanent basis to work in their schools and clinics in London. J800006993 Occupational Therapist Permanent Salary: £36,000 - £4…

View Details
Posted 2025-11-24

Legal Admin Assistant (IT)

LA International Computer Consultants Ltd
London

Duties of this role include: * Provide ad-hoc support including document review, spelling and grammar checks, and terminology consistency * Manage reference databases, including issuing references and…

View Details
Posted 2025-11-15