Assistant Conference & Banqueting Operations Manager

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UKs #1 GREAT PLACE TO WORK 2025 AS VOTED BY OUR TEAM MEMBERS!

What makes Hilton Wembley unique is the sense of belonging and teamwork shared throughout all our departments. This hotel is the #choiceofchampions one day we are busy looking after a family on vacation visiting London the next day a worlds famous sports team or music artist. But every day we are busy creating lasting memories.

Salary: 33700 a year Service Charge

A WORLD OF REWARDS

Uniform provided and laundered

Free and healthy meals when on duty

Grow your Career!

Personal Development programmes designed to support you at every step of your career

A chance to make a difference through our Corporate Responsibility programmes Find out what and how we are doing ()

Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)

Guest Experience Day 1 night stay with breakfast per year

Team Member Referral Program

High street discounts: with Perks at Work

Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)

Discounted dental and health cover

Modern and inclusive Team Members areas

What will I be doing

As an Assistant Conference and Events Operations Manager you are liaising/managing alongside the C&E Operations Manager all aspects of Conference and Events operations to deliver an excellent Guest and Member experience. An Assistant Conference and Events Operations Manager will also be required to optimise sales and provide leadership to the team to ensure staff training & service standard are met. Specifically you will be responsible for performing the following tasks to the highest standards:

Manage all Conference and Events operations alongside the C&E Operation manager

Maintain exceptional levels of customer service

Ensure compliance of brand standards

Evaluate guest satisfaction levels with a focus on continuous improvement

Aware of trends and propose ideas to build the range and quality of Events

Provide effective leadership to the Conference and Events team to ensure targets are met and exceeded both for the hotel and individual development

What are we looking for

An Assistant Conference and Events Operations Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:

Strong knowledge of hotel/leisure/service sector

Degree or diploma in Hotel Management or equivalent

Record of success in Conference and Beverage specifically the ability to lead and coach

Exceptional communication skills

Exceptional leadership skills to create a winning team

EVERY JOB MAKES THE STAY.

At Hilton It Matters Where You Stay but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests and behind every job theres an extraordinary person working to make each Stay magical. Thats why at Hilton Every Job Makes the Stay.

Find out more about all our brands and hotels - Hilton Brands Global Hospitality Company

EOE/AA/Disabled/Veterans

Required Experience:

Manager