Senior Delivery Manager WCC621958

Job Details:

Salary range: £56,436 - £62,742 per annum. Salary negotiable depending upon experience.
Work location: Westminster City Hall, 64 Victoria Street, Westminster, SW1E 6QP
Hours per week: 36
Contract type: Permanent
Closing date: 8 October 2025
Interview date: 23 October 2025

About Us:

THE EXTRAORDINARY STORY OF MR K’s RECOVERY

Adult Social Care in Westminster City Council is a world of extraordinary stories, where our passionate, caring and committed professionals do brilliant work every day.

A globe-trotting tourist called Mr K had a stroke. Hospitalised and very vulnerable, we put a unique plan together for him. He wanted to travel to Germany, but he wasn’t well enough. We placed Mr K in one of the borough’s commissioned care home services to recover. Initially he was unhappy not being in his own home, but stakeholders within Adult Social Care and the Provider service worked hard to engage him in the service. Ultimately Mr K had a very positive experience within the year he spent service being supported to achieve his recovery. As he was recovering, as part of supporting digital inclusion and harnessing technology, Adult Social Care staff organised him an iPad and a phone to help him manage his finances and arrange his next trip. This enabled him to book his tickets to Germany. ‘Auf wiedersehen’ and he was gone!

The Role:

As a Senior Delivery Manager for the Directorate for Integrated Commissioning Adult Social Care (ASC) and Public Health (PH) you can make you own powerful contribution to Westminster’s success.

We play a vital role in developing high quality, diverse care and support services for our residents, with a strong focus on maximising wellbeing and helping people to remain independent and healthier for longer.

When you join us you’ll provide the Directorate with highly effective Agile programme management.

Leading and managing the team of officers responsible for overseeing the service delivery of our transformation programmes, you’ll ensure that progress and issues are reported, and our capacities are understood and successfully deployed to meet need. Another important part of your work will involve the development, design, management and implementation of Agile frameworks and processes that manage and report on activities in the Directorate.

We’ll also expect you to manage departmental, corporate and national reporting requirements, work with key stakeholders on the delivery of design and commissioning activities, and ensure compliance with national and local regulations, processes and procedures.

You’ll have a wide range of additional responsibilities – these include tracking project processes, financials and the production of required deliverables, advising and reporting to Boards and sponsors on the status of activities, and managing delegated budgets, funding and resources.

We’re committed to the principles of equity, diversity and inclusion, so we’ll expect you to reflect these ideals in your day to day work, and encourage your team members to do the same.

Please refer to the for more information.

About You:

To be a success in this significant role you should have well developed experience of working in a commissioning setting, and a good understanding of commissioning and contract management activity.

It’s important that you have hands-on knowledge of different techniques such as Waterfall and Agile, and the ability to effectively manage, mentor and develop teams to adopt Agile within the context of commissioning management practices.

Ideally, you’ll have applied Agile practice to various non-IT management processes. You will possess good knowledge of user-centred design principles, and be skilled at using these to implement positive, transformative change for our residents.

You should also be capable of role modelling good resource management practice while leading high quality analytical and creative projects, and be ready to work collaboratively with a wide range of partners and stakeholders.

It goes without saying that you’ll possess excellent project management and problem-solving abilities, and in addition to being a motivating team player with a strong customer focus, you’ll be an inspirational coach and mentor.

Your superb written and verbal communication skills will allow you to interact with a diverse range of audiences and produce successful decision-making reports for our stakeholders.

We’ll also expect you have the confidence to manage potentially complex and challenging conversations.

When it comes to certifications we’d like to see leadership, management, ASC or health related qualifications or equivalent experience, while an Agile training qualification would be desirable.

Westminster City Council is committed to supporting Care Leavers into the workplace. Care Leavers seeking their first job and who wish to be considered under our scheme, will automatically be invited to interview should they meet the essential criteria for the role.

The Council is committed to achieving diverse shortlists to support our desire to increase the number of staff from underrepresented groups in our workforce. We especially encourage applications from a Global Majority (GM), people who are Black, Asian, Brown, dual-heritage, indigenous to the global south, and or have been racialised as 'ethnic minorities' (formally known as B.A.M.E , Black, Asian and multiple ethnic) background and, while the role is open to all applicants, we will utilise the positive action provisions of the Equality Act 2010 to appoint a candidate from a global majority background where there is a choice between two candidates of equal merit. If you are from a Global Majority background you can self-declare this to the hiring manager as part of our positive action commitments.

We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants.

What We Offer:

Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster. Westminster City Council’s strategy is to work towards a Fairer Westminster. A Fairer Westminster is one in which our communities are at the heart of our decision-making and help to determine the city’s future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe. At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is the Westminster Way. To find out more about how we do this visit

As a forward thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working.

The Council is a Disability Confident Employer. If you have declared a disability in your application , we guarantee an interview if you meet the essential criteria of the job. If you are invited for interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible.