Ticketing Supervisor

Salary: £17.36 per hour

Hours: 14 hours per week across 2 days, evening and weekend availability required

Location: London Coliseum

We're looking for an experienced and proactive Ticketing Supervisor to join our Box Office team and play a key role in delivering ticketing operations for London Coliseum.

The role also offers the opportunity to lead on specific projects, including relaxed performances, one‑off initiatives, and staff training as well as undertaking Duty Manager shifts.

This is an excellent opportunity for someone with strong ticketing experience, leadership skills, and a passion for theatre and opera.

Requirements:

• Proven ability to oversee box office operations and ensure high levels of customer service

• Ticketing experience including agency sales, reporting and analysis

• Strong interpersonal skills to liaise with internal teams, external partners, and agencies

• Ability to adapt to changing priorities, work under pressure, and manage teams both in-person and remotely

• Experience in line management, training, and performance support for Box Office Assistants

Please see our recruitment pack for full details of the role.

Application deadline: 10am, Thursday 7 May 2026

Interviews: w/c 11 May 2026

Reasonable adjustments: If you require any reasonable adjustments for the application or interview process, please contact [email protected]

London Coliseum is an Equal Opportunities employer, and we strive to create an inclusive working environment that reflects the diverse communities we serve. As we work to address underrepresentation in our workforce, we particularly encourage potential candidates from underrepresented groups and communities to apply, including those from global majority backgrounds and/or with protected characteristics, including race, disability, sexual orientation, gender reassignment and religion and belief. We will provide appropriate support for candidates with access requirements if they identify as disabled. This includes during the application process and through candidate assessment stages.