Mobile Response Officer Relief - Chiswick

Chiswick, London, UK

Job Description

Posted Tuesday 1 July 2025 at 00:00

Do you have previous security experience and hold a UK Manual driving licence? Can you work independently while maintaining a high level of professionalism? Are you looking for a fast-paced, dynamic role where no two days are the same?

Apply now!

We are seeking Relief Mobile Security Officers to join our security team, providing rapid response and proactive patrolling across multiple client sites. This role requires a high level of vigilance, strong problem-solving skills, and the ability to manage security concerns efficiently. You will be responsible for locking and unlocking premises, responding to alarms, and conducting site patrols as required.

Job Title: Relief Mobile Security Officer (Zero Hours)
Pay Rate: £13.39 per hour
Shift Pattern: Nights and Weekends
Location: Chiswick and surrounding areas
Role Requirements: Full UK Manual Driving Licence & SIA Door Supervisor Licence

Benefits Include:

• Company vehicle provided for patrols
• Financial support for SIA Licensing and renewals
• Company Pension Scheme
• Life Assurance benefits
• Career progression, training, and development opportunities

Additional benefits via our ReWard membership :

• Discounted gym memberships
• Savings at major retailers and travel providers
• Restaurant and supermarket vouchers
• Cinema tickets
• Access to a 24/7 Employee Assistance Programme

Main Duties:

• Conduct regular mobile patrols to ensure security across client sites
• Respond quickly to alarms and security concerns raised by the Network Operations Centre (NOC)
• Lock and unlock client premises as required
• Operate a company vehicle safely while traveling between sites
• Document and report all incidents, including security breaches, accidents, or unusual occurrences
• De-escalate conflicts and disputes calmly and professionally
• Maintain a high standard of customer service while engaging with clients, staff, and visitors

Must Haves:

• ValidSIA Door Supervisor Licence
• Full UK Manual Driving Licence
• Previous experience in a mobile security role (preferred but not essential)
• Strong customer service and communication skills
• Ability to think quickly and solve problems under pressure
• Positive attitude towards people and challenges
• Ability to work independently and respond flexibly to different locations

Who We Are:
Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally.

We seek the best talent to uphold our vision " We look after our people; our people look after our clients. We aim to retain and attract the very best of both ".

Why Work For Us?
Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits.

We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path.

To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.

At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.