Platform Analyst (IT)
Job Summary The role will be responsible for assisting in the delivery of the following key objectives of LSE's Managed SOC project:
- Rollout of Crowdstrike to the server estate, encompassing Windows and Linux servers hosted in LSE data centres and cloud IaaS platforms.
- Removal of the existing server threat detection agents from servers.
- Assist with the initial setup of the Crowdstrike and Microsoft Defender threat detection and response environments.
- Centralised configuration of Crowdstrike and Microsoft Defender threat detection and response management consoles in line with LSE requirements and preferences.
- Assist with the agent configuration for rolling out Microsoft Defender to Intune managed Windows 10 and Windows 11 endpoint devices.
- Day to day administration and project tasks in the relevant Microsoft Defender and Microsoft Intune environment overseeing the management of Defender on Intune devices including configuring appropriate security alerts and notifications.
- Implement and monitor cyber security policies and practices across server and client device estates from centralised threat protection platforms (Crowdstrike and Microsoft Defender).
- Working within Agile methodologies and using a sprint-based approach to work.
- Ensure all shared platform, computing and storage services are maintained and monitored against agreed service standards.
- Provide 3rd Line support functions for platform, computing and storage services.
- Provide 3rd Line support functions for authentication services.
- Design and develop appropriate business continuity arrangements working with partners and internal staff to agreed business continuity standards.
- Work with third parties for the delivery of managed services including the vendor for end point computing.
- Brokering the delivery of computing services to projects and programmes including supporting transition to live.
- Deliver optimised deployment of our standard COTS software ensuring the service is as automated as possible and reducing unnecessary complexity.
- Maintenance and support of the full development environments for the Solutions and Partnering Teams including training, testing and pre-prod and ensuring security standards are met.
- Ensure security and maintenance standards are maintained including patching standards and acting as the first line of defence on security operations on the servers and storage.
- Manage updated reference documentation such as schematics, technical guidelines, operational standards and details of IT assets.
- Contribute to process optimisation and efficiency
- To adequately document server and systems configuration in order to comply with relevant Data and Technology Services and LSE policies, and/or other regulatory, compliance and disaster recovery best practice.
- To compile and present service performance statistics and reports for server based systems.
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