ERP Solutions Specialist

We are seeking a Solutions Architect to drive successful ERP integrations for our customers, with a primary focus on ensuring seamless onboarding and configuration of accounting system integrations. This is a solutions consultant role that requires accounting knowledge and ERP expertise rather than technical implementation skills. With over 20% of our customers onboarding to accounting integrations and anticipated growth following our new ERP integration launches, this is a high-priority role critical to our customer success. The successful candidate will serve as the subject matter expert for ERP integrations, working closely with customers to understand their accounting requirements, configure integrations appropriately, and prevent misconfigurations that could impact their financial workflows.

Key Responsibilities

• Customer Integration Consulting : Guide customers through the ERP integration onboarding process, ensuring proper configuration and setup aligned with their accounting requirements
• ERP Expertise & Advisory : Provide expert consultation on NetSuite and other supported ERP systems, leveraging deep product knowledge to optimize customer implementations
• Market-Specific Accounting Guidance : Apply knowledge of regional accounting specificities (particularly FR and DE markets) to fast-track customer onboarding.
• Configuration & Setup : Ensure accurate configuration of accounting integrations to prevent errors and optimize customer workflows
• Partner Collaboration : Work with external partners and specialists for complex cases requiring specialized expertise in specific ERP tools
• New business Sales team: Consult on custom integration discussions with prospect to ensure seamless alignment between Spendesk and the customer’s existing accounting systems, proactively addressing technical requirements and potential challenges to accelerate deal closure and support long-term customer success.
• Customer Success : Drive successful integration outcomes, reducing time-to-value and increasing customer satisfaction with accounting system connection
• Knowledge Transfer : Document best practices and common configuration scenarios to support scalable customer onboarding

What we're looking for

• Deep accounting knowledge in one or more of our core markets (France, Germany, UK), with understanding of regional accounting specificities and compliance requirements
  
• NetSuite Experience : Extensive hands-on experience with NetSuite, including configuration, customisation, and best practices (priority requirement)
  
• ERP System Knowledge : Proven experience working with enterprise accounting tools and ERP systems, with preference for experience in:
  
• Customer-Facing Experience : Demonstrated experience in customer consulting or solutions roles, with ability to understand business requirements and translate them into system configurations
  
• Problem-Solving Skills : Strong analytical abilities to troubleshoot integration challenges and provide effective solutions
  
• Business Central / Sage Intacct
  
• DATEV
  
• Sage 100 / ACD
  
• Xero / Odoo / Exact Online
  

Skills & Competencies

• Solutions Consulting : Ability to understand customer needs and provide tailored recommendations without requiring technical implementation skills
  
• Communication Excellence : Strong verbal and written communication skills to effectively guide customers through complex integration processes
  
• Regional Market Knowledge : Understanding of accounting practices and regulatory requirements in European markets, particularly France and Germany
  
• Customer Relationship Management : Proven ability to build trust and maintain positive relationships with enterprise customers
  
• Process Optimisation : Experience in streamlining onboarding processes and identifying opportunities for efficiency improvements
  
• Collaboration : Ability to work effectively with internal teams and external partners to deliver comprehensive solutions
  
• Adaptability : Comfortable working in a fast-paced environment with evolving integration requirements and new ERP system additions
  
• Documentation Skills : Ability to create clear, comprehensive documentation for integration processes and best practices

As we are an international team, please submit your application and CV in English.

About Spendesk
Spendesk is the AI-powered spend management and procurement platform that transforms company spending. By simplifying procurement, payment cards, expense management, invoice processing, and accounting automation, Spendesk sets the new standard for spending at work. Its single, intelligent solution makes efficient spending easy for employees and gives finance leaders the full visibility and control they need across all company spend, even in multi-entity structures. Trusted by thousands of companies, Spendesk supports over 200,000 users across brands such as SoundCloud, Gousto, SumUp, and Bloom & Wild. With offices in the United Kingdom, France, Spain and Germany, Spendesk also puts community at the heart of its mission.

For more information:

About our people & culture
We believe that people do their best work when they’re given the freedom to thrive and grow. That’s why liberation is at the core of everything we do. We empower Spendeskers to take ownership of their work, to navigate ambiguity, and seize every opportunity. Spendeskers come from all over the world (35+ countries and counting!) but we have plenty in common: we're bold, ever-curious, committed to kindness, and tackle every challenge with a positive mindset.

About our benefits
Our culture is built on trust, empowerment, and growth — with benefits to match!

• 4 days per month remote (non-accumulative) and 3 full weeks remote per year (non-consecutive)
• Fully covered Oyster card for traveling to and from our new office (up to £250 monthly depending on location
• £45 monthly wellness allowance, accruable, to be used on whatever wellness means to you - through the Ben platform
• Access to Moka.care for emotional and mental health wellbeing
• Pension scheme (on salary sacrifice): 5% employee / 5% employer (by Aviva)
• 28 days of holidays
• Latest Apple Mac equipment
• Company virtual events
• Visit our other offices: Paris, Berlin & Hamburg
• Great office snacks to fuel your day
• Vitality private health insurance (for you and your family/partner)
• Bupa private dental care
• A positive team to work with daily!

Diversity & Inclusion

At Spendesk, we're committed to fostering an environment where all differences are encouraged, supported and celebrated. We're building our culture for everyone, with everyone. Our goal is to attract and build a diverse, equal and inclusive team, where everyone feels welcome and we truly embrace and encourage people from all backgrounds to apply.