Senior Parent Support Advisor (PO1)

Enfield Council
Enfield, Greater London

Job Category : Social Care – Unqualified

Location : Thomas Hardy House, Enfield Council

Hours Per Week : 35.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00
Salary: £21.28

The Parent Support Advisor will empower families to identify and tackle challenging behaviours, reduce negative family relationships, securing a positive pathway for improvement, with particular emphasis upon increasing educational attendance, attainment and reduce exclusions by:

1. Working in partnership with families offering listening, advice and guidance in order to develop and enhance parenting skills.

2. Delivering evidence-based parenting programmes to a defined client group.

3. Completing assessments using the Early Help Framework and Signs of Safety model to make appropriate referrals to other services.

4. Taking on the role of the Lead Professional, co-ordinating services in the Team Around the Family (TAF) acting as the single point of contact, when required. To work in partnership with relevant professionals in statutory and non-statutory organisations

5. Supporting families who do not meet the thresholds that trigger the involvement of specialist services

Purpose of the Role:

The purpose of this post is to provide a holistic assessment of families and offer single or multi-agency coordinated packages of support. The Senior Parent Support Advisor will empower families to identify and tackle challenging behaviours, reduce negative family relationships, securing a positive pathway for improvement, with particular emphasis upon increasing educational attendance, attainment and reduce exclusions by:

1. Working in partnership with families offering listening, advice and guidance in order to develop and enhance parenting skills.

2. Delivering evidence based parenting programmes to a defined client group.

3. Completing initial assessments using the Early Help Framework and make appropriate referrals to other services.

4. Taking on the role of the Lead Professional, co-ordinating services in the Team Around the Family (TAF) acting as the single point of contact, when required. To work in partnership with relevant professionals in statutory and non-statutory organisations

5. Supporting families who do not meet the thresholds that trigger the involvement of specialist services.

The post holder will work in partnership with the family to identify, broker and secure appropriate services to meet identified need, as well as providing direct support to schools to embed early help processes.

KNOWLEDGE, SKILLS & ABILITIES (You are not restricted to 2 criteria for each category) HOW TESTED

Application – A

Test – T

Interview – I

Job Specifics – Skills, Experience

Essential:

To have a minimum of 2 years’ experience of direct work with children young people and their families in the family home or in the community.

Experience of working effectively in co-operation and partnership with a range of communities, partner agencies, private sector bodies, public agencies, voluntary bodies and statutory agencies appropriate to the service area.

Proven ability to work with young people, adults and families who have multiple and complex needs with the ability to complete family assessments and draw up and review contracts and intervention strategies.

Strong verbal and written communication skills with the ability to work assertively to achieve sustainable and positive change. Including negotiation and problem solving in a multi-disciplinary setting

Ability to keep accurate records, organise, plan and coordinate work and proficient use of IT systems e.g. Outlook, MS Office and electronic case management systems.

Desirable:

1. Experience of working with complex case reviews such as multi-agency professional meetings e.g. Multi Agency Panels, Safeguarding or TAFs (teams around the family).

2. Trained to deliver accredited parenting programmes All criteria and A – I – T

Behaviours

Appropriate behaviours are key to the delivery of our vision for Enfield.

We want staff who will work collaboratively, flexibly and constructively, and exhibit this ethos in all their dealings with residents, colleagues and partners. Our leaders will be exemplars of the following behaviours and encourage them in staff at all levels;

Takes Responsibility

Posted 2026-05-30

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