Revenue Operations Specialist, Deal Desk
- Act as a trusted partner to Sales and Customer Success teams during proposals, renewals, tenders, and complex deal negotiations
- Review and validate pricing, discounting, and commercial terms to ensure alignment with company policies and commercial strategy
- Identify opportunities to automate and streamline deal desk operations and improve collaboration across teams
- Own the deal desk process from intake to sign-off, ensuring timely approvals and governance adherence
- Lead bid management processes, coordinating inputs across departments to submit high-quality and compliant tenders
- Oversee contract validation workflows, ensuring pricing accuracy, proper structuring, and compliance with internal guidelines
- Manage commercial procurement channels such as G-Cloud and SHED, ensuring accurate listings and submission requirements are met
- Maintain and improve contract management practices, enabling transparency, speed, and alignment across teams
- Strong understanding of B2B SaaS sales cycles, pricing strategies, and contract structures
- Excellent attention to detail and a strong grasp of commercial terms and deal governance
- Clear communicator with the ability to influence stakeholders across Sales, Legal, and Finance
- Ability to balance commercial creativity with risk management and operational discipline
- Highly organised, with a proactive mindset and a bias for simplification and automation
- Comfortable managing multiple deals and projects in parallel, often under tight deadlines
- Proven experience in a Revenue Operations, Deal Desk, Commercial Operations or similar role within a B2B SaaS environment
- Track record of owning deal desk or bid management processes, including contract and pricing review
- Familiarity with sales systems, contract management systems (eg, Juro) and CRMs (e.g., Salesforce), as well as procurement frameworks (e.g., G-Cloud, SHED)
- Experience working with cross-functional teams across Sales, Customer Success, Finance, and Legal
- Desired but not essential: Experience with tendering in public sector or regulated procurement channels
- Desired but not essential: Experience implementing contract lifecycle management (CLM) tools or pricing automation solutions
- A competitive compensation package
- 25 days annual holiday
- Flexible working environment including the option to work abroad
- Private health care for you and immediate family members with discounted gym membership, optical, dental and private GP
- Enhanced parental leave
- Life insurance (4x salary)
- Employee assistance program
- Company volunteering day and charity salary sacrifice scheme
- Learning management system powered by Udemy
- Referral bonus and charity donation if someone you introduce joins the company
- Season ticket loan, Cycle to work, Electric vehicle and Techscheme programs
- Pension scheme
- Work abroad scheme
- Company-sponsored lunches, dinners and social gatherings
- Fully stocked kitchen with drinks, snacks, fruit, breakfast cereal etc.
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