Screening Officer (LBR6)

Job Category : Social Care – Unqualified
Location : Redbridge Council, Redbridge Council
Hours Per Week : 35.00
Start Date : Immediate start
Start Time : 09:00
End Time : 17:00
Salary: £16.36

Screening Officers are required to have a high standard of written and spoken English to deal with enquiries from the public,
professionals and legal departments.
Liaise with professionals from all areas of the Children’s Trust such as the specialist posts within the MASH notably the Domestic
Abuse Worker, No Recourse to Public Funds Worker, Health Visitor, Senior Social Worker based at King George Hospital and the
Education Welfare Officer. In addition, they liaise with the Lead Designated Officer for the Local Authority (LADO), Early
Intervention Team, Schools, Adults Social Services and Housing Services.
Complete MASH checks identifying unknown children referrals that are sent into the hub.
Identify initially whether the subject is known to the department and if so, whether the case is current. To receive and record
telephone referrals on new cases.
Complete professional file redacting preparing files for other Local authority Social Workers and professions to view.
Direct and signpost members of the public providing advice and information on local services.
Work with duty Social Workers and Team Managers to apply the Redbridge Levels of Need, Indicators and Responses to incoming
contacts.
To follow up and process referrals from the Police on domestic violence.
To make referrals to the police where there are safeguarding concerns for children and where details of children are unknown.
Receive requests for information and advice and resolve these initial contacts by giving advice and information.
To develop links with partner agencies including education and housing, and respond to regular requests for information from
CAFCASS, probation and UKBA
Give advice and information to service users on money, benefits and access to practical support services.
Follow up enquiries on referrals and initial assessments made by duty Social Workers to facilitate quick and efficient responses.
Inputting data and reports onto ALERT, a database of Adults of concern which is a list of local sex offenders and other adult
concerns. This highly sensitive database is only accessible by Screening Officers, Screening Mangers and Senior Management. It is
imperative information is correctly stored and secured as this would be a significant credibility and media risk if there was a
breach.
Be aware of the boroughs child protection procedures and disseminating this information to members of the public and
professionals.
Collecting the MASH data and statistical reports for the review of the Team Manager and any Ofsted inspections.

Experience:
Experience of direct work with the Children and Families in a statutory setting.
Experience of information technology, particularly in word processing, spreadsheets and using client

Education and Qualifications:
Office administration/information technology qualification desirable
e.g. European Computer Driving Licence
Professional Child Care Qualification or equivalent.

Skills:
Good understanding of issues in relation to children in need and their families
Ability to engage with service users who are upset, agitated and angry and members of the public who
are concerned about a child who may be at risk of harm.
Ability to communicate, listen and record information.
Ability to work effectively with colleagues, other professional and service users.
Ability to write reports and to present written and verbal information clearly and concisely in a variety
of ways.
Ability to work to deadlines, organise and self-motivate, and manage time effectively.
Ability to work to deadlines, organise and self-motivate and manage time effectively.