Level 3 HR Support Apprenticeship - Priestmead Primary School

Summary

We are looking for a motivated and organised individual to join us as an HR Support Apprentice, supporting the HR team across a variety of human resources and administrative activities.

Wage

£12,480 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Training course

HR support (level 3)

Hours

Monday to Friday, 8:30am - 3:00pm, including a 30 mins break.

30 hours a week

Start date

Monday 12 October 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Recruitment & Onboarding

• Support the recruitment process by posting vacancies and managing applications
• Schedule interviews and communicate professionally
• Prepare offer letters, contracts of employment
• Assist with onboarding activities and induction programmes for new starters
• Maintain accurate recruitment records and documentation
• Support pre-employment checks

HR Administration

• Maintain employee records and HR systems
• Ensure employee files remain compliant
• Maintain confidentiality when handling sensitive employee information

HR Meetings & Governance

• Organise HR meetings, prepare agendas
• Attend meetings where required and take accurate, confidential minutes and action notes
• Monitor actions arising from meetings and support follow-up activities
• Assist with the preparation of reports and documentation for senior leaders

Employee Support

• Act as a first point of contact for routine HR enquiries
• Support employees with HR processes and procedures, escalating matters where appropriate
• Assist with employee engagement initiatives
• Help coordinate staff meetings, events and communications
• Promote a positive and professional working environment

Learning & Development

• Maintain training records and monitor completion rates
• Assist with induction programmes for new employees
• Support apprenticeship and staff development initiatives
• Gain practical experience across all aspects of HR to support apprenticeship learning outcomes

Compliance & Policies

• Assist with right to work checks and safer recruitment
• Support policy reviews, updates and staff communications
• Help ensure HR practices align with employment legislation, safeguarding requirements and Trust procedures
• Maintain accurate records

Wider Business & Administrative Support

• Provide administrative support to the wider office team
• Assist the Senior Leadership Team
• Support general office operations during busy periods
• Contribute to the smooth day-to-day running of the Trust by providing high-quality administrative support across departments
• Take ownership of allocated tasks and work independently, using initiative

Where you'll work

Hartford Avenue
Harrow
HA3 8SZ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

LET ME PLAY LIMITED

Training course

HR support (level 3)

What you'll learn

• Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
• Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
• Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
• Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
• Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
• Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
• Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

• English (grade 4–9 (A*–C))
• Maths (grade 4–9 (A*–C))

Desirable qualifications

other in:

Do you drive? (grade Do you drive?)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Problem solving skills
• Administrative skills
• Team working
• Initiative
• Willingness to support HR

Other requirements

Pre-employment checks: Please be aware that a Basic DBS check will be completed as part of the recruitment process. Successful applicants will also be required to comply with the company's standard employment and right-to-work verification procedures.