Ecommerce Optimisation Specialist - 12 Fixed Term Contract

At SEPHORA UK, beauty isn’t just what we sell - it’s who we are. It’s the freedom to express yourself, the thrill of discovering something new, and the power of belonging to a community that celebrates every identity. From our beginnings in France to becoming part of the LVMH family, we’ve always pushed boundaries through creativity, innovation, and inclusivity.

Today, as we continue our exciting expansion across the UK, we’re looking for passionate, driven individuals to help shape the future of prestige beauty in one of the world’s most dynamic retail markets. If you thrive in a fast-paced environment and love bringing ideas to life through impactful campaigns, this is your moment.

The Opportunity

This is an exciting opportunity to join SEPHORA UK as an E-commerce Optimisation Specialist, playing a key role in our innovative Marketing & E-commerce Team. This dynamic role is pivotal in delivering our Site Merchandising, Search and Personalisation strategy to drive performance, enhance customer experience, and unlock the full potential of our omni-channel presence.

As an integral part of the team, you’ll work closely with cross-functional partners and cutting-edge tools like Dynamic Yield, Fredhopper, and Algolia to consistently support with day-to-day site operations governed by the trading calendar, as well as play a supporting role in web and app innovation.

What you’ll be doing…

• Lead the Site Merchandising and Search strategy year-round, with a dedicated focus in peak periods.
• Train and guide supporting team members to deliver strong commercial merchandising in line with business priorities.
• Support the trading calendar’s key promotion, brand and product launches through merchandising and messaging, applying personalisation where relevant.
• Utilise merchandising tools to deliver optimisation across product listings, search results, and cross-sell areas.
• Regularly review dashboards and support with innovation in reporting, to understand impact on key business objectives. Track performance KPIs and identify areas of opportunity.
• Act as a key liaison with Fredhopper and other partners, maintaining strong relationships to drive innovation and stay ahead of industry trends.
• Support delivery of A/B testing and personalisation initiatives, alongside the Senior Optimisation and Personalisation Manager and Technical Optimisation Specialist.

What you’ll bring…

You’re a motivated, technically minded professional who thrives in a fast-paced, collaborative environment. You’ll bring a passion for E-commerce, a deep understanding of site merchandising, and the ability to drive meaningful results. You will also bring…

• Proven E-commerce experience, with expertise in site merchandising, A/B testing, and personalisation. Direct experience with Dynamic Yield and/or Fredhopper is preferred.
• Technical proficiency, including the ability to adapt quickly to new tools.
• Exceptional attention to detail, with a strong focus on quality and accuracy.
• The ability to manage competing priorities and deliver high-quality work in a fast-paced environment.
• Exceptional organisational and project management skills, with the ability to juggle multiple priorities and meet deadlines.
• Strong analytical skills with experience in E-commerce analytics tools and the ability to extract actionable insights.
• Commercial and results-driven mindset with a focus on profitability and performance.
• Excellent communication skills to collaborate cross-functionally and manage both internal and external stakeholders effectively.

Beautiful Benefits at SEPHORA UK

When you join SEPHORA, you’re joining a team that we truly value and our benefits reflect that. Here’s what you can look forward to:

• Private Healthcare, Life Assurance and Private Pension from day one.
• Competitive pay that grows with you, including annual salary reviews.
• A generous employee discount across the world’s best beauty brands.
• A paid day off on your birthday.
• Access to a wellbeing and perks platform.
• LVMH Heart Fund support.
• Generous holiday allowance, with the option to buy more.
• And more…

Together, we belong to something beautiful.

SEPHORA is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.

We welcome applications from all suitably qualified candidates. Please note that we are unable to provide visa sponsorship for this role, so applicants must have the right to work in the UK at the start of employment and will be asked to provide relevant evidence.