Account Director
The Role
You’ll own the vision on key accounts, shaping the work, steering the client relationship, and driving business growth. You’ll guide teams, challenge thinking, and push creativity and performance forward. As a senior lead within our Client Services team, you’ll bring structure, insight and momentum, while helping clients see what’s next and how we can help them get there.
What You’ll Be Doing
Strategic Stewardship : You’ll lead the development of integrated social strategies, ensuring they align with broader brand and business goals. You’ll bring fresh thinking, deep platform knowledge, and a big-picture mindset.
Master Planner : From planning to performance, you’ll oversee standout campaigns that blend creativity with commercial impact, pushing boundaries and delivering results.You’ll keep Fabric and our clients on the pulse of what’s next emerging tech, platform shifts, cultural trends translating these into opportunity. Client Partnership : You’ll be the senior point of contact on key accounts, leading relationships with clarity, care and confidence. You’ll know when to challenge, when to reassure, and how to build trust that lasts. You’ll find opportunities to build wider relationships within the business to unlock new Fabric shaped opportunities. Strategic Growth : From annual reviews to strategic growth plans, you’ll proactively identify how we can deliver more value, deepen relationships, and unlock new revenue streams. Commercial Command : You’ll lead scopes, budgets, resourcing and profitability, making sure the work is not just brilliant, but commercially sound. Pitching & Proposals : You’ll support new business by shaping proposals, and pitching with flair. You’ll represent Fabric confidently in multi-agency settings and steer cross-agency collaboration. Performance Insight : You’ll oversee reporting across accounts ensuring we’re not just measuring what matters, but using it to inform strategy, prove ROI, and shape future work to prove the value of social to our clients and their business. Social First Smarts : With a sharp understanding of paid and influencer alongside organic, you’ll spot creative opportunities, build responses to briefs, and guide integrated responses that go beyond social. Team Leadership : You’ll lead a small, mighty team mentoring Account Managers and Senior AMs, setting up clear processes, and creating an environment where high performance, growth and collaboration thrive. Culture & Coaching : You’ll help build a client services culture that blends strategic rigour with creative flair where people are empowered, ideas are championed, and success is shared.
What We’re Looking For
- A proven Account Director with experience leading high-value clients and multi-channel campaigns +5 years experience.
- A strategic thinker with sharp social instincts and a clear grasp of where it fits in the wider comms landscape.
- A natural leader confident, collaborative, and calm under pressure.
- A commercially-minded operator who’s fluent in scope, budget, resourcing, and growth.
- A relationship builder who knows how to build trust, manage expectations, and spot new opportunities.
- A skilled presenter and communicator, both internally and externally.
- A mentor and manager who takes pride in growing others and building strong, positive teams.
What You’ll Get
- An integral role at one of the UK’s fastest-growing social agencies.
- The opportunity to lead brilliant work for future-shaping brands.
- A team that values ownership, energy, creativity and maverick thinking.
- A platform to grow your career in a supportive, ambitious environment.
- 25 days holiday + your birthday off!
- Hybrid working (3 days in our Shoreditch office)
If you’re excited by creative work, client relationships and the chance to shape something special, let’s talk.
Recommended Jobs
Senior Manager, International VAT (Fully Remote, 100% Advisory)
I am currently hiring for a fully remote position at a leading corporate services provider. Focusing on expanding US tech firms, this is an opportunity to work with an array of exciting clients. M…
Graduate LSA
Graduate LSA Location: Southall, West London Position: Graduate Learning Support Assistant Start date: ASAP Pay: £19,500 to £21,000 (Full time, Term Time role)A wonderful comprehensive school in Sou…
Communications and Operations Manager
Unseen Tours is looking for a passionate and proactive Communications & Operations Coordinator to join our small but mighty team.This is a dynamic, part-time role (16 hrs/week) at the heart of our aw…
People & Talent Administrator
Job Role: People & Talent Administrator Location: London, Aldgate Salary: £32-35K At Smart Managed Solutions, we partner with some of the world’s most high-profile organisations to deliver e…
Senior Child Care Solicitor
An established and well-regarded regional law firm is seeking an experienced Senior Family Associate to join their friendly and growing team. This is a fantastic opportunity for a solicitor wi…
Senior Finance Business Partner
The Senior Finance Business Partner role involves providing financial expertise and strategic guidance within a public sector organisation. This temporary position in London requires strong accounting…
Teaching Assistant
Are you a passionate and dedicated Teaching Assistant looking to make a real difference in the lives of children with special educational needs? We are currently seeking a committed Teaching Assis…
Food and Beverage Assistant (Casual)
WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! Choose a work schedule that works for you! When you join our team on a Casual contract, you…
Senior Associate, Corporate M&A, London
Jameson Legal has direct instructions from our international City firm client, which has an exceptional opportunity for a proactive and ambitious Senior Associate to join a highly regarded Corporate …
Senior Design Manager
Senior Design Manager – Leading Tier 1 main contractor – Major project - London This leading Tier 1 contractor has a potentially long-term freelance opportunity for a minimum contract of 9months fo…