Benefits Assessment officer (Financial Inclusion)

North London
Housing Benefit Assessment Officer (Financial Inclusion) – Contract Opportunity
Location: North London
Contract: 5 months onoging contract
£27.46 per hour (umbrella)
Full-time, hybrid (1 day per week in the office)
We are seeking an experienced Housing Benefit Assessment Officer (Financial Inclusion) to join a busy local authority team. This is an excellent opportunity for a skilled assessor with expertise in Housing Benefit, particularly within Temporary Accommodation (TA) .

Key Responsibilities:
  • Process and assess all Housing Benefit claims, including new claims, changes in circumstances, reviews, and reconsiderations , with a strong focus on Temporary Accommodation .
  • Work on sign-ups for both Temporary Accommodation and General Needs tenancies , with TA being the main priority.
  • Apply accurate knowledge of relevant Housing Benefit and Universal Credit legislation and guidance .
  • Ensure accurate and timely decision-making to support financial inclusion for vulnerable households.
  • Liaise with internal teams, landlords, and external partners to resolve queries and ensure compliance.
Essential Requirements:
  • Minimum 2 years’ experience in Housing Benefit assessment and calculations.
  • Strong knowledge of Temporary Accommodation claims .
  • Proficiency in using Atlas, VEP, HBAA, Northgate NPS, iWorld, and Information@Work systems .
  • Good working knowledge of Universal Credit and its interaction with HB .
  • Excellent attention to detail and ability to manage complex caseloads effectively.
PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email.
Posted 2025-09-30

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