Benefits Assessment officer (Financial Inclusion)
Location: North London
Contract: 5 months onoging contract
£27.46 per hour (umbrella)
Full-time, hybrid (1 day per week in the office)
We are seeking an experienced Housing Benefit Assessment Officer (Financial Inclusion) to join a busy local authority team. This is an excellent opportunity for a skilled assessor with expertise in Housing Benefit, particularly within Temporary Accommodation (TA) . Key Responsibilities:
- Process and assess all Housing Benefit claims, including new claims, changes in circumstances, reviews, and reconsiderations , with a strong focus on Temporary Accommodation .
- Work on sign-ups for both Temporary Accommodation and General Needs tenancies , with TA being the main priority.
- Apply accurate knowledge of relevant Housing Benefit and Universal Credit legislation and guidance .
- Ensure accurate and timely decision-making to support financial inclusion for vulnerable households.
- Liaise with internal teams, landlords, and external partners to resolve queries and ensure compliance.
- Minimum 2 years’ experience in Housing Benefit assessment and calculations.
- Strong knowledge of Temporary Accommodation claims .
- Proficiency in using Atlas, VEP, HBAA, Northgate NPS, iWorld, and Information@Work systems .
- Good working knowledge of Universal Credit and its interaction with HB .
- Excellent attention to detail and ability to manage complex caseloads effectively.
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