Investigation and Information Assistant

Hammersmith, Greater London

If you are driven, enthusiastic, and looking for a rewarding fast paced working environment, we would love to hear from you. As an Investigation and Information Assistant, you will play a key role within the Complaints and Resolution department ensuring that elected members of the council receive accurate, timely, and high-quality responses to their enquiries to support their work with our residents.
You will also provide support to the wider team in resolving complaints made by our residents on ongoing repairs and housing issues.

Reference 005669

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Beth @essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

You can also follow us at Twitter/Facebook/LinkedIn or via our website

Posted 2026-08-01

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