Business Unit Leader
- Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
- Set and track staff and department deadlines. Mentor and coach as needed.
- Ensures the team has the skills and motivation to carry out their roles to the best of their abilities. This includes all staff attending the Company induction day and mandatory relevant training.
- Is constantly visible and accessible to the team.
- Ensures all performance reviews are conducted as per timelines and all managers are formally trained in the CBRE performance review process, and from this development plans put in place and followed through.
- No member of direct team to have ambiguity over scorecard targets, objectives, continual achievement against these targets or their perceived general performance.
- Trains, develops, inducts and mentors direct reports and builds a culture of continual development.
- Builds a robust succession plan for the Business Unit, using management development programmes and local development activities to ensure ready and able candidates are available at all times.
- Encourages a culture of co-operation and teamwork within the Business Unit, ensuring that the BU Leadership team recognize and reward as appropriate, through local mechanisms, the completion of bonus scorecards, supporting the Exceptional Awards and social activities.
- Continually focuses on developing the business through building customer relationships and ensuring that resources are prepared to manage this growth i.e., a robust but realistic succession plan is in place.
- Identifies tracks and influences key KPI and financial performance metrics to deliver required performance levels.
- Prepares and delivers / presents BU reviews that ensure no surprises, no untruths and sufficient challenge of presented data has taken place to validate the content.
- Formulate business and sales / growth plans in response to anticipated economic, technological, and market trends.
- Identify new business opportunities through building customer relationships.
- Leads tender bid activity including sales and operational resourcing, sign offs, document and commercial reviews and presentation standards. Supply market review and asset positioning consultation for clients. Assist in acquisition underwriting and due diligence.
- Develop policies and procedures to ensure that client contract specifications are fulfilled.
- Review key KPI and financial performance metrics to ensure required performance levels are met. Present to executive management.
- Ensures robust contract / project reviews are led by AGM’s / AD’s / HOP’s with check and challenge of detail and are used as coaching and development opportunities.
- Supervise the planning, budgeting, and control of operating and capital expenditures.
- Support the preparation of annual budgets, forecasts, management plans, monthly performance, and variance reports.
- Develop new business opportunities from client identification and solicitation, proposal development, and presentation.
- Apply a robust knowledge of multiple disciplines, the business, and key drivers which impact departmental and cross-functional performance.
- Lead by example and model behaviors that are consistent with CBRE RISE values. Persuade managers and other colleagues to take action while being guided by the organization's functional business plans. Negotiate with external partners, vendors, and customers of divergent interests to reach a common goal.
- Identify and solve multi-dimensional, complex, operational, and organizational problems leveraging the appropriate resources within or outside the department.
- Significantly improves and changes existing methods, processes, and standards within job discipline.
- Monitors and identifies areas for improvement as a matter of course.
- Creates a culture of exceptional quality and innovation.
- Ensures processes are in place, and are compliant including but not limited to; line management auditing, HOP auditing, BU QHSE objective setting and tracking, Dynamic RA, H&S scenario training and RIDDOR investigations
- Qualification & Education requirement in line with local jurisdiction
- Growth mindset
- Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.
- Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems.
- Leadership skills to set, manage and achieve targets with a direct impact on multiple departments’ results within a function.
- History of achieving results / targets and growing business
- In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
- Expert organizational skills and an advanced inquisitive mindset.
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