Channel Partner Manager

Hi there! Thanks for stopping by our job ad.

We’re London’s largest and fastest 100% full fibre broadband provider, bringing better internet to Londoners since 2013. Unlike most providers, we build, own and operate our dedicated fibre optic network and install it directly into the home, meaning we can deliver a super-fast connection at prices the national providers find hard to beat. We’re a relatively new company to the market, but since establishment:

• We’re the only provider in London offering residential broadband speeds of up to 5Gbps.

• Our network covers 1.3 million properties in London, which is more than one third of homes in the UK’s capital city.

• We have over 800,000 properties under wayleave agreement and are currently working in partnership with more than 200 of London’s biggest landlords.

• We have connected 720 community spaces in 24 boroughs, giving more Londoners free access to fast, reliable broadband.

We’re proud of our achievements so far, but we are not complacent and definitely not stopping here. To help us get to our future, we’re looking for forward thinkers, people with big ideas, people passionate about technology and most importantly hard working team players to join us and be a part of our growing business.

Job purpose:

Play a key role within the expanding Community Fibre Indirect Channel team, driving accelerated growth by increasing the volume and quality of new sales opportunities generated through the tier‑1 partner community

What you’ll be doing:

• Manage tier‑1 partner relationships by ensuring partners have the tools, information, and support required to generate accurate quotations and place orders efficiently.

• Lead the onboarding of new tier‑1 partners , acting as the primary customer contact while coordinating with internal Community Fibre network teams to deliver a seamless technical setup.

• Train and develop partner sales teams to maximise sales performance, improve product knowledge, and increase conversion rates across all partner channels.

• Identify, evaluate, and recruit new tier‑1 partners to expand market reach and strengthen the partner ecosystem.

• Provide technical account management across the tier‑1 partner portfolio, ensuring product offerings, pricing, and positioning remain competitive and aligned with market expectations

The experience we’re looking for you to bring:

• Previous experience in the IT and/or Telecommunications Reseller Channel

• Ideally possess both business development and account management skills

• Strong fit for our brand and organisational culture

• Self-motivated

• Customer centred

• Team builder

• Strong written and verbal communication

• Can-do attitude

Why join us:

• You get to work with some of the best technology in the market

• Be part of an exciting scale up business where you can bring your ideas, bring your knowledge, we value your contribution

• We all love time off whether that’s going on an exotic holiday or a staycation, you’ll get 25 days holiday to enjoy, increasing by 1 day for each year of service up to 28 days

• Birthday leave, our treat to you

• Keen cyclist, join our cycle to work scheme

• Flexible WFH policy

• Enjoy the perks of Private Health Cover

• You get to work with an amazing bunch of people

What happens next:

You’ve done your bit so sit back and relax, we will review your application and come back to you.

If we think you’re not quite right for the role you have applied for but may be a better fit for another, we’ll definitely let you know.

Want to know more about a career at CFL, check out our careers page:

We are an Armed Forces friendly organisation.

We are an equal opportunities employer that values diversity in our team, we welcome applications from all backgrounds.