Implementation Project Manager - EMEA
- Own full lifecycle project management for global payroll implementations, from kickoff to go-live and post-deployment stabilization.
- Define and manage project plans, timelines, deliverables, and resource allocations across multiple countries.
- Facilitate cross-functional coordination between internal stakeholders (product, engineering, compliance, payroll operations, etc.) and client-side teams.
- Serve as the primary point of contact for client project teams across countries and regions.
- Build trust and rapport with clients while managing expectations and delivering against contractual obligations.
- Lead steering committee meetings, status updates, and executive readouts.
- Identify and proactively mitigate project risks, especially those related to payroll compliance, local labor laws, and statutory reporting.
- Partner with regional experts to ensure payroll compliance across each country's legal framework.
- Coordinate business requirements documentation, data collection, system configuration, testing (UAT), and parallel payroll runs across countries.
- Manage cutover planning and hypercare support phases to ensure payroll accuracy and minimal business disruption.
- Ensure documentation, training, and knowledge transfer are completed for client success teams.
- Contribute to internal playbooks, templates, and frameworks for scaling global payroll implementations.
- Recommend improvements to project delivery methodology based on lessons learned and client feedback.
- 5-8 years of experience in global payroll implementation project management,
- Proven track record managing multi-country payroll implementations with complex regulatory requirements.
- Strong understanding of global payroll concepts , local compliance issues, and systems (e.g., Workday, SuccessFactors, ADP, SAP, Oracle HCM).
- PMP, Prince2, or similar certifications are strongly preferred.
- Experience with project management tools (e.g., Smartsheet, MS Project, JIRA).
- Excellent communication, leadership, and stakeholder management skills.
- Ability to manage ambiguity, drive decisions, and lead cross-cultural teams across time zones.
- Experience working with Employer of Record (EOR) or global employment providers.
- Background in shared services or consulting for multinational clients.
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