Project & Implementation Manager (Hiring Immediately)

The NHS workforce is broken. We're fixing it. Clinician burnout is at an all-time high. The UK's temporary staffing bill has hit £8 billion. Industrial action among healthcare workers is at a historic scale. The way healthcare organisations manage and schedule their workforce is fundamentally failing - failing clinicians, failing organisations, and failing patients.

We built Lantum because something has to change. Our Connected Scheduling™ platform uses AI to cut through the complexity of healthcare workforce planning - giving clinicians more control over how and when they work, and giving organisations the tools to staff smarter and plan with confidence. Over 50% of UK GP practices and 30% of UK Trusts already rely on us. We've saved the NHS millions and helped thousands of clinicians reclaim their work-lives. But we're just getting started.

We're rebuilding how an entire industry operates - and we're looking for people who want to be part of that. We're a team of 10+ nationalities, 53% female, and 100% bought into the mission.

About the role

We're hiring a Project & Implementation Manager to own the end-to-end rollout of Lantum across NHS Trusts - with adoption as your north star metric. This isn't a role where success means go-live. It means Lantum is genuinely embedded into the day-to-day lives of the clinical and operational teams using it.

You'll manage implementations from mobilisation through to go-live and beyond - mapping stakeholders, establishing steering committees, building Trust champions, delivering training and producing the communications and playbooks that keep everyone aligned. You'll operate confidently from rota coordinators all the way to C-suite, and work in close partnership with a dedicated clinician to ensure every implementation lands with credibility among medical staff.

You'll track and report on adoption across every Trust, proactively removing barriers and feeding insights back to product and delivery teams to sharpen how we land and expand.

The ideal candidate has hands-on experience delivering large-scale hospital technology implementations and knows what it takes to get a system truly adopted.

Responsibilities

• Own adoption as the primary success metric for every Trust implementation - tracking it, reporting on it and doing whatever it takes to drive it
• Lead the end-to-end implementation of Lantum across new and expanding Trust relationships, from initial mobilisation through to full go-live and beyond
• Ensure every stakeholder - clinical and operational - understands what to expect, what is required of them and what success looks like at every stage of the journey
• Deliver system training for all user groups, including new trainees joining mid-rotation, and develop onboarding materials and playbooks that scale
• Map key stakeholders across each Trust, establish and chair steering committees, and identify and develop internal Trust champions who sustain adoption beyond go-live
• Act as the primary face of Lantum within the Trust throughout the implementation lifecycle, leading meetings, webinars and presentations with clinical and operational audiences
• Work in close partnership with a dedicated clinicians to ensure the implementation is clinically credible and resonates with medical staff
• Identify and proactively remove barriers to adoption, escalating where needed and feeding insights back to product and delivery teams
• Produce clear, timely communications to keep all stakeholders informed and engaged throughout

Requirements

About you - We’ll be looking for

• Proven experience leading large-scale software implementations within NHS hospital environments - experience with systems such as EPIC, or similar enterprise clinical or workforce platforms is essential
• A deep understanding of how NHS Trusts operate, including the clinical, operational and political dynamics that influence technology adoption
• A track record of driving genuine sustained user adoption across large and complex organisations
• Exceptional stakeholder management skills, with the ability to build credibility and trust at every level from clinical staff through to Trust board
• Experience establishing and running governance structures such as steering committees and champion networks
• A confident, engaging communicator who is comfortable leading presentations, webinars and training sessions with diverse audiences
• Highly organised with the ability to manage multiple concurrent Trust implementations without losing grip on the detail
• A proactive, solutions-focused mindset - you spot problems early, find ways around them and keep things moving
• Genuine passion for improving NHS workforce management and the lives of clinicians <]]>