Project Officer - Waste and Recycling WCC623569

Job Details:

Salary range: £42,912 - £46,854 per annum. Salary negotiable depending upon experience
Work location: Westminster City Hall, 64 Victoria Street, Westminster, SW1E 6QP
Hours per week: 36
Contract type: 2x Permanent
Closing date: 26 March 2026

About Us:

THE EXTRAORDINARY STORY OF GRACE’S PASSION AND DEDICATION

The Environment & Communities Directorate in Westminster City Council is a world of extraordinary stories. Where dedicated people like Grace are using their skills and passion to progress environmental action in the heart of London.

It was at university where Grace first started campaigning for improved recycling facilities, water refill stations, and other eco-friendly initiatives. When she saw the real difference people could make when they came together, she knew she wanted to dedicate her career to community action for the planet.

When she joined us as Principal Engagement Officer, Climate Emergency, she quickly established herself as a passionate advocate for community outreach, engaging various stakeholders across Westminster in the social causes, impacts and solutions to climate change, air pollution, and biodiversity loss.

Grace became a driving force behind our first Citizens’ Climate Assembly, which took place across two weekends in the summer of 2023. Fifty residents were chosen at random from across our diverse communities to come together, learn about the climate emergency, and deliberate how we overcome the barriers to becoming a net zero city by 2040. The assembly produced several recommendations which have informed the evolution of our Climate Emergency Action Plan. Due to the success of this initiative, we’re holding more assemblies to continue community involvement in local decision-making.

To see the work of the Westminster Citizens’ Climate Assembly, click

The Role:

As Project Officer (Recycling and Waste Services), you too can make a powerful contribution. Our work is high-profile and vital to enhancing the reputation of the City Council. You’ll support the successful management of multiple contracted services and interconnected operational projects. Environmental Protection Act 1990, UK Waste Regulations and other related legislation will underpin your work. The goal: helping ensure waste and recycling collections are delivered safely, consistently, and effectively for residents. You’ll report to either the Waste & Recycling Manager (Operations), working closely together to support the delivery of high‑quality recycling and waste services, or the Waste & Recycling Manager (Household), collaborating to ensure our household waste and recycling services run smoothly for residents.

You will monitor, audit and report on the quality of work carried out by our Recycling and Waste Services Contract providers - through research, evaluation, data analysis, performance monitoring and risk management. You’ll also take on project work to support new operational or household focused initiatives, service developments and improvements. You’ll apply project management methodologies throughout delivery - establishing plans, governance, dependencies and performance reporting.

You’ll carry out site visits, inspections and meetings to investigate and resolve issues and complaints, as necessary. This means working closely with managing agents, housing providers, porters and concierges. And more broadly, you’ll produce reports for, and work across, government departments and local authorities on projects, proposals and operational initiatives.

We encourage a positive, proactive attitude to recycling and waste management throughout the borough and across our communities. To help us achieve this, you’ll collaborate with schools, estates and businesses, as well as attend community events and festivals to engage directly with residents. You’ll also provide excellent customer service by responding quickly and professionally to household enquiries.

You’ll be joining a small, supportive team with big responsibilities in the centre of London. Our work is a top priority for residents and expectations are high. There is scope to shape this role and develop your career.

Please refer to the for more information.

About You:

To be a success, you’ll have experience in supporting or managing projects and programmes within the Public Sector, with a strong record of delivery. You’ll be familiar with recycling and waste management setting. The industry interests you, and you keep on top of legislation such as the Resources and Waste Strategy (2018) and Simpler Recycling statutory guidance.

You’ll also bring expertise in moderate supplier/contract monitoring. Plus, you’ve managed and maintained a variety of documents to support project delivery and community focused or business objectives.

You’re comfortable working in a fast-paced environment, balancing multiple demands and achieving priorities. You’re a natural collaborator with internal and external stakeholders and residents alike.

When challenges arise, you’re diplomatic, thoughtful and solution focused. Crucially, you’re passionate about delivering an effective service for our residents.

Westminster City Council is committed to supporting Care Leavers into the workplace. Care Leavers seeking their first job and who wish to be considered under our scheme, will automatically be invited to interview should they meet the essential criteria for the role.

What We Offer:

Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster. Westminster City Council’s strategy is to work towards a Fairer Westminster. A Fairer Westminster is one in which our communities are at the heart of our decision-making and help to determine the city’s future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe. 


At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is the Westminster Way. To find out more about how we do this visit 


As a forward-thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working.


The Council is a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you meet the essential criteria of the job. If you are invited for interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible.  

We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants.